About The Position

The Industrial Account Executive develops and grows relationships with industrial customers, identifies opportunities for equipment replacement, energy efficiency, process improvements, service agreements, and capital projects, and sells appropriate technical solutions. The role works with customers and internal teams throughout the sales and project lifecycle, supports customer success, and shares market and customer insights with leadership.

Requirements

  • At least 5 years of industrial sales, industrial engineering, maintenance leadership, operations leadership, or related industrial experience.
  • A proven track record of developing customer relationships and growing revenue.
  • Experience working with manufacturing, industrial processing, energy, chemical, food and beverage, pharmaceutical, semiconductor, or similar industrial facilities.

Responsibilities

  • Develop and execute strategic account plans for assigned industrial customers.
  • Identify opportunities for equipment replacement, energy efficiency, process improvements, service agreements, and capital projects.
  • Prospect and establish relationships with new industrial accounts.
  • Maintain a healthy sales pipeline and achieve revenue and margin objectives.
  • Expand existing customer relationships by uncovering unmet needs and future projects.
  • Build relationships with decision-makers across operations, maintenance, engineering, procurement, and executive leadership.
  • Conduct regular customer visits to understand operational challenges and business priorities.
  • Provide customers with insights, market knowledge, and technical expertise.
  • Resolve customer concerns and coordinate internal resources to support customer success.
  • Evaluate customer needs and recommend appropriate HVAC, mechanical, controls, energy, or industrial solutions.
  • Collaborate with engineering, service, project management, and manufacturer partners to develop solutions.
  • Present technical and financial value propositions to customers.
  • Help customers develop business cases and ROI justifications for capital investments.
  • Facilitate turnover from sales to project execution teams.
  • Maintain communication throughout the project lifecycle to ensure customer expectations are met.
  • Support project teams in resolving customer issues and maintaining customer relationships.
  • Participate in post-project reviews to identify lessons learned and future opportunities.
  • Monitor market trends, customer capital plans, and competitive activity.
  • Identify emerging technologies and industry opportunities.
  • Share customer and market insights with leadership and internal teams.
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