ISC - Mingo, OH

PALS A CHRYSALIS HEALTH COMPANY LLC•Mingo Junction, OH
•$17 - $19•Onsite

About The Position

The Individual Support Coordinator (ISC) plays a vital role in the interdisciplinary team and the support services provided to each person. The ISC provides continuous, active involvement in implementing each individual’s Service Plan based on their strengths and assessed needs, and oversees supports and services for individuals on their caseload. The role monitors and documents program execution, serves as a liaison for the Program Director, oversees incident-reporting procedures, and monitors program logs and documentation. The ISC models appropriate behavior and interactions for staff and clients, participates in mandatory staff meetings, communicates relevant issues to the Program Director and staff, coordinates supports, services, and activities when appropriate, and recommends ongoing process improvements. The ISC maintains communication with staff and observes them to monitor program strengths and weaknesses. The position requires knowledge of developmental disabilities and local county reporting procedures, as well as the ability to support effective ongoing operations of developmental disability services and provide supervision. The ISC coordinates transportation needs with the Transportation Coordinator and Program Director, collects daily attendance information, ensures meaningful programming is scheduled and facilitated, and reviews documentation for timely completion and accuracy. Documentation includes transportation, billing, and individual program records. The ISC collects, reviews, and submits unusual incident reports; assesses risks to individuals’ health and safety; and ensures appropriate notification and action plans are implemented and reported to the Program Director. The ISC contributes to and presents at weekly staff meetings, models company guidelines concerning confidentiality, people-first language, empowerment, and fair treatment, and builds professional community relationships to support program planning. The role also requires maintaining current training and certifications, participating in personal and professional development, working independently with minimal supervision, and performing other related duties as requested or necessary. The listed functions are not a complete description of all work requirements and expectations.

Requirements

  • A college degree from an accredited university or equivalent and two years of experience, or at least five years of experience in the field.
  • Current, valid driver’s license with an acceptable driving record.
  • Must successfully pass the DOT physical.
  • Criminal background verification and clearance acceptable under applicable rules and requirements; must successfully complete required criminal background screens.
  • Must be able to safely drive a company vehicle, with a driving history that meets insurance carrier requirements.
  • Willingness to work a flexible schedule and provide responsible supervision and assistance to adults with developmental disabilities.
  • Ability to work as a team member and communicate positively and effectively with people served, support staff, and others.
  • Proficiency in verbal and written communication.
  • Ability to work with diverse groups and individuals.
  • Maintain current certification in CPR, First Aid, Crisis Intervention, Behavior Support Plan, and any other required training.
  • Ability to provide supervision and support effective ongoing operations of developmental disability services.

Responsibilities

  • Oversee supports and services for individuals on the assigned caseload.
  • Monitor and document program execution at the site and serve as a liaison for the Program Director.
  • Oversee incident-reporting procedures and monitor program logs and documentation.
  • Model appropriate behavior and interactions for staff and clients.
  • Participate in mandatory staff meetings and contribute to and present at weekly staff meetings.
  • Update the Program Director and staff about relevant issues involving individuals on the caseload.
  • Coordinate supports, services, and activities for clients when appropriate.
  • Make recommendations for ongoing process improvement.
  • Communicate with and observe staff to monitor program strengths and weaknesses.
  • Coordinate transportation to and from the Day Program with the Transportation Coordinator and Program Director.
  • Collect daily attendance information and report attendance changes to the Program Director.
  • Ensure individuals receive meaningful programming that is scheduled and facilitated, and report on it to the Program Director.
  • Review documentation to ensure it is timely, complete, and accurate, including transportation, billing, and program documentation.
  • Collect, review, and submit unusual incident reports; assess risks to individual health and safety; and ensure appropriate notifications and action plans are implemented and reported.
  • Promote a supportive environment by modeling company guidelines on confidentiality, people-first language, empowerment, and fair and reasonable treatment.
  • Build and maintain professional relationships with the community to assist with program planning.
  • Maintain current and annual training requirements and current certifications.
  • Participate in personal and professional self-development to maintain or enhance work skills.
  • Work independently with minimal supervision and perform other related duties as requested or necessary.

Benefits

  • 401(k)
  • 401(k) matching after 1 year
  • Dental insurance
  • Medical insurance
  • Life insurance
  • Paid time off
  • Paid holidays
  • Vision insurance
  • Competitive salaries and opportunities to grow with the company
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