Indirect Tax Manager

ElevenLabs

3d•Remote

About The Position

ElevenLabs is seeking its first dedicated indirect tax specialist to manage all global indirect tax matters, reporting to the Head of Tax. The company's extensive international sales of AI products across numerous jurisdictions and upcoming digital services taxes create a significant and rapidly growing indirect tax footprint. This is a hands-on, end-to-end ownership role responsible for the entire compliance cycle, including filings, payments, reconciliations, journal entries, exemption certificates, and audits. The role also involves building for scale by maintaining tax codes and configurations in Stripe, preparing for e-invoicing mandates, and establishing compliance in new markets. The Indirect Tax Manager will serve as the company's primary expert on indirect tax, collaborating with Finance, Legal, and Product teams on product taxability, invoicing requirements, and customer inquiries.

Requirements

Deep expertise in US sales & use tax, including multi-state compliance, nexus analysis, product taxability, exemption certificates, and audit defense, ideally for digital products, SaaS, or electronically supplied services.
Working knowledge of international VAT/GST compliance.
Proven end-to-end ownership of multi-jurisdiction indirect tax compliance, including running filings, reconciliations, and audits.
Strong systems and data skills, with experience using billing platforms or tax engines (e.g., Stripe Tax, Avalara, Vertex).
Comfortable operating autonomously as the sole indirect tax owner in a fast-moving environment.

Nice To Haves

Experience with US indirect tax audits (state sales tax or gross receipts).
Experience with e-invoicing mandates.
Experience with DST regimes.
Experience with tax engine implementations.
Experience supporting new market launches.

Responsibilities

Manage the full indirect tax compliance cycle globally, including filings, payments, reconciliations, journal entries, exemption certificates, and audits.
Build for scale by maintaining tax codes and configuration in Stripe, preparing for e-invoicing mandates, and establishing compliance in new markets.
Serve as the company's go-to expert on indirect tax.
Partner with Finance, Legal, and Product on product taxability, invoicing requirements, and customer-facing tax questions.
Own global filings alongside external advisors.
Improve processes through automation.