INDIRECT LOAN PROCESSOR

SANDIA AREA FEDERAL CREDIT UNION•Albuquerque, NM

9d•Onsite

About The Position

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. Join a team that works hard, supports one another, and celebrates success together! As an Indirect Loan Processor, you'll be part of a collaborative lending team that plays an important role in helping members achieve their financial goals. No two days are exactly alike - you'll work closely with dealerships, lenders, and fellow team members to solve problems, keep deals moving, and deliver an exceptional experience. If you enjoy a fast-paced environment, building relationships, and being part of a team that genuinely values cooperation, growth, and having fun while getting the job done, we'd love to meet you.

Requirements

Expertise in clerical and loan processing duties related to indirect lending, with a requisite understanding of financial institution operations.
High level of analytical ability where problems are complex (i.e. transaction, loan problems).
Requires the ability to adjust priorities to meet deadlines.
Requires excellent interpersonal communication skills to ascertain dealers'/members' needs and handle problems.
Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment.
Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities.
Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment.
Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to perform essential functions, including the ability to lift up to 10 lbs. as needed.
HSD or GED - no substitution
One (1) year(s) of applicable experience required.

Nice To Haves

Prior credit union or related industry preferred.
Prior dealership experience is a plus.

Responsibilities

Partner with team members, dealerships, and internal departments to move loans efficiently from application to funding
Review loan documentation for accuracy and completeness while ensuring compliance with policies and procedures
Communicate proactively to resolve outstanding conditions and documentation requirements
Monitor loan pipelines and prioritize tasks to meet service-level expectations and funding timelines
Maintain accurate electronic loan records and supporting documentation
Identify opportunities to improve processes and contribute ideas that support team success
Deliver outstanding service while building positive relationships with members, dealership partners, and coworkers