Indirect Loan Processor

Via Credit Union•Marion, IN

2d•$20 - $25•Onsite

About The Position

The Indirect Loan Processor is responsible for processing all approved incoming contracts from indirect dealers and open new accounts. Collect any missing information crucial to the applicable paperwork and funding loan contracts. The Loan Processor is critical when it comes to providing excellent service to members and dealers. Members often draw their impressions of Via Credit Union from their first contact. It is imperative that this individual be familiar with all aspects of our business to maintain a firm knowledge base regarding all of our products and services. Accuracy and timely work are extremely important in maintaining positive relationships with dealers and members.

Requirements

High School Diploma or equivalent
1-3 years prior loan processing experience preferred
Must demonstrate accuracy and good analytical skills
Basic computer skills including Word and Excel

Nice To Haves

Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
Demonstrate honesty and integrity and be seen as credible in the workplace.
Accept responsibility and be accountable for your actions.
Demonstrate ability to take care of the members’ needs while following company procedures.
Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
The ability to formulate sound decisions using the available information.
Act as a role model within and outside of the department.
Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
Excellent organizational skills and initiative to improve processes.
Communicate regularly with department head about issues.
Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Responsibilities

Process all approved incoming contracts from indirect dealers
Gather data as necessary; Collect missing information to accurately complete all necessary paperwork and funding loan contracts.
Verify all documentation is included in the indirect contract packet
Verify signatures are present and amounts are accurate
Complete OFAC check on new members and dealers
Contact dealer if there is missing or incorrect documentation
Follow-up with dealers on pending contracts
Fund loan in Decision Lender
Process faxed indirect applications and send decision notification
Adhere strictly to credit union policies and procedures
Process all turned down applications and mail adverse action notices to the applicants.
Open new accounts
Properly identify members for BSA and CIP purposes
Determine and/or verify eligibility for membership
Set up loans on Symitar system
Review loan documentation for accuracy for loan approval
Complete loan and processing checklist
Send welcome packets with loan information to new members
Be prepared to answer member and dealer telephone calls and questions
Assist co-workers and any other assigned tasks as needed
Perform Back-up Head Teller duties during Head Teller absences

Benefits

Affordable medical and prescription, dental, and vision (employer co-pay)
Flexible Spending Account – Dependent Care & Unreimbursed Medical
Basic Life Insurance (employer paid)
Voluntary Life & AD&D
Long Term Disability & Travel AD&D (employer paid)
Paid Time Off: Vacation, Sick, Personal, 9 paid holidays, and bereavement
Community Service Day: Employer paid
Bereavement Pay
Financial & Retirement Planning
Competitive Pay
Annual Performance Reviews
Incentive Pay: Some positions qualify for incentive pay
401(k): Safe Harbor Non-Elective (employer paid), Elective Deferral: Employee contribution, minimum of 1%, Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
Discretionary Profit Sharing