Indexing Clerk I

Glacier Bancorp, Inc. • Pleasant Grove, UT

23h • Onsite

About The Position

Altabank, Division of Glacier Bank, is hiring an Indexing Clerk I for our Grove Creek branch. This role is responsible for managing the proper indexing of documentation in the system of record.

Requirements

• Up to six months of similar or related experience.
• A high school education or GED.
• Strong ability to solve problems and prioritize multiple tasks and responsibilities.
• Good computer and 10-key skills.
• Good communication and interpersonal skills.
• Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization.
• Employee must be capable of regular, reliable, and timely attendance.
• Ability to adapt to change (e.g. shifting priorities, demands, and timelines) through time management, analytical, and problem-solving skills.

Responsibilities

• Index documents to the correct document type within 24 hours of receipt.
• Ensure all documents are indexed correctly for quality control.
• Re-scan or re-file documents as necessary.
• Track documentation received through indexing life cycle.
• Identify common submission errors and assist with resolution.
• Resolve exceptions regarding auto-filed documents.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Complete required bank training courses within assigned time frame(s). It is the individual learner responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given they need to reach out to their supervisor for further clarification or additional training.
• Adhere to Altabank Core Values.
• Keeps management appropriately informed of area activities and of any significant problems.
• Participate in Community Service and Bank sponsored activities that serve and support the mission and values of the Altabank.
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel).
• Represent Altabank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meetings as required.
• Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
• Duties can change.

Benefits

• Flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums)
• Health rewards program
• Possible employer contribution to a Health Savings Account
• Employee Assistance Program (EAP)
• Life insurance
• 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing)
• Discounted banking products and services
• Paid vacation/sick days
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees