Outreach Independent Living Specialist - Transit Homeless Outreach
About The Position
This role involves providing comprehensive case management services to individuals experiencing chronic homelessness. The specialist will be responsible for managing an assigned caseload, including regular client meetings in the field and office, and ensuring all clinical files and reports are complete and up to date. The position requires intensive work with clients to identify and overcome barriers to housing, assist in securing entitlements, and develop individualized housing plans. The specialist will also build a network of support services for clients, prepare them for housing interviews, arrange appointments, and participate in case conferences. A key aspect of the role is liaising with clinical staff in other BRC or outside programs regarding common clients. Fire Safety and First Aid/CPR certification, or the ability to obtain them, is required. Related duties may be assigned.
Requirements
- Fire Safety and First Aid/CPR certification or the ability to pass test to acquire these credentials.
- Good writing and oral communication skills.
- Computer literacy required.
- Ability to work in a high stress/volume environment, while maintaining communication with the other members of the clinical team.
- Must have valid state driver's license.
- CPR training certification or willingness to take training class in CPR.
- Ability to assess and recognize signs and symptoms of mental illness and substance abuse.
Nice To Haves
- BA in related field preferred.
- Significant experience working in outreach or case management strongly preferred.
- Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population.
- Experience in referring clients to substance abuse programs, mental health programs, entitlements and work readiness programs.
- Bilingual preferred including, Spanish, Polish, Russian, Chinese, Korean or other language.
- Vaccination Preferred but not required.
Responsibilities
- Provide comprehensive case management services to identified chronic homeless individuals.
- Manage all aspects of assigned caseload, including meeting with clients regularly in the field and office.
- Ensure all clinical files and reports are complete and up to date.
- Conduct comprehensive assessments to identify barriers to housing.
- Assist clients to overcome housing barriers and secure entitlements.
- Develop and work with clients on individualized housing plans.
- Build a network of support services for clients.
- Prepare clients for housing interviews and arrange housing appointments.
- Participate in case conferences as necessary.
- Liaise with clinical staff in other BRC or outside programs with regard to common clients.
- Obtain Fire Safety and First Aid/CPR certification or pass tests to acquire these credentials.
Benefits
- Health insurance
- Paid sick time benefits
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
- A minimum of 3 weeks paid vacation
- 12 paid holidays
- Additional paid sick and personal time.
- A 403(b) pension plan with a matching benefit paid by BRC.
- Tuition assistance
- Many training opportunities for career development.
- Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
