Outreach Independent Living Specialist - Homeless Outreach

Bowery Residents' CommitteeNew York, NY
Hybrid

About The Position

This role involves providing comprehensive case management services to individuals experiencing chronic homelessness. The specialist will be responsible for managing a caseload, meeting with clients regularly in both field and office settings, and ensuring all clinical files and reports are accurate and up-to-date. Key duties include conducting assessments to identify and help clients overcome barriers to housing, assisting them in securing entitlements, developing individualized housing plans, building support networks, and preparing clients for housing interviews and appointments. The position also requires liaison with clinical staff from other programs regarding shared clients. Fire Safety and First Aid/CPR certification, or the ability to obtain them, is required. Related duties may be assigned.

Requirements

  • BA in related field preferred.
  • Significant experience working in outreach or case management strongly preferred.
  • Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population.
  • Experience in referring clients to substance abuse programs, mental health programs, entitlements, and work readiness programs.
  • Must be able to assess and recognize signs and symptoms of mental illness and substance abuse.
  • Good writing and oral communication skills.
  • Computer literacy required.
  • Ability to work in a high stress/volume environment while maintaining communication with other members of the clinical team.
  • Bilingual preferred (Spanish, Polish, Russian, Chinese, Korean, or other languages).
  • Must have valid state driver's license.
  • CPR training certification or willingness to take training class in CPR.

Nice To Haves

  • Vaccination Preferred but not required.

Responsibilities

  • Provide comprehensive case management services to identified chronic homeless individuals.
  • Manage all aspects of assigned caseload, including regular client meetings (field and office).
  • Ensure all clinical files and reports are complete and up to date.
  • Conduct comprehensive assessments to identify barriers to housing.
  • Assist clients in overcoming housing barriers and securing entitlements.
  • Develop and work with clients on individualized housing plans.
  • Build a network of support services for clients.
  • Prepare clients for housing interviews and arrange housing appointments.
  • Participate in case conferences as necessary.
  • Liaise with clinical staff in other BRC or outside programs regarding common clients.
  • Obtain Fire Safety and First Aid/CPR certification or ability to pass tests to acquire these credentials.
  • Perform related duties as assigned.

Benefits

  • Health insurance
  • Paid sick time
  • Competitive health and dental plans (spouse, domestic partner, and dependents eligible)
  • A minimum of 3 weeks paid vacation
  • 12 paid holidays
  • Additional paid sick and personal time
  • A 403(b) pension plan with a matching benefit paid by BRC
  • Tuition assistance
  • Many training opportunities for career development
  • Flexible spending accounts (FSAs) for healthcare, transit, and childcare
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