Independent Living Specialist - East Harlem Safe Haven

Bowery Residents' Committee•New York, NY

About The Position

The Independent Living Specialist provides comprehensive case management to identified chronically homeless individuals at East Harlem Safe Haven. The role manages an assigned caseload, meeting with clients regularly in the field and office while maintaining complete, up-to-date clinical files and reports. The Specialist supports clients as they progress through the program continuum, helping them address barriers to housing, secure entitlements, advance individualized housing plans, and build networks of support services. The position also prepares clients for housing interviews, arranges housing appointments, participates in case conferences as needed, and liaises with clinical staff in BRC and outside programs regarding shared clients. Emergency first aid, CPR, or overdose-prevention assistance may be required. Other related duties may be assigned. This is a full-time position scheduled for 37.5 hours per week, Sunday through Thursday, 11:30 a.m. to 8:00 p.m.

Requirements

  • High school diploma or GED required.
  • Excellent communication and writing skills.
  • Computer proficiency.
  • Experience working in residential treatment and with MICA and homeless populations.
  • CPR training certification or willingness to take a CPR training class.

Nice To Haves

  • Bachelor’s degree preferred; master’s degree ideal.
  • Bilingual Spanish strongly preferred, but not required.
  • Knowledge of HRA and NY/NY application systems is a plus.

Responsibilities

  • Provide comprehensive case management services to identified chronically homeless individuals.
  • Manage an assigned caseload, including regular client meetings in the field and office.
  • Ensure clinical files and reports are complete and up to date.
  • Conduct comprehensive assessments to identify barriers to housing.
  • Assist clients in overcoming housing barriers and securing entitlements.
  • Develop individualized housing plans with clients and support their progress on those plans.
  • Build a network of support services for clients.
  • Prepare clients for housing interviews and arrange housing appointments.
  • Participate in case conferences as necessary.
  • Liaise with clinical staff in BRC and outside programs regarding shared clients.
  • Provide emergency first aid, CPR, or overdose-prevention protocol assistance when needed.
  • Perform related duties as assigned.

Benefits

  • Health insurance and paid sick time available immediately upon starting work.
  • Competitive health and dental plans, with coverage available for a spouse, domestic partner, and dependents.
  • At least three weeks of paid vacation, 12 paid holidays, and additional paid sick and personal time.
  • 403(b) pension plan with a matching benefit paid by BRC.
  • Tuition assistance and training opportunities for career development.
  • Flexible spending accounts for healthcare, transit, and childcare.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service