Independent Living Specialist - East Harlem Safe Haven

Bowery Residents Committee•Manhattan, NY

About The Position

The Independent Living Specialist provides comprehensive case management services to identified chronically homeless individuals at East Harlem Safe Haven. The specialist manages an assigned caseload, meets with clients regularly in the field and office, and ensures clinical files and reports are complete and current. They work intensively with clients as they progress through the program, assess barriers to housing, help clients address those barriers and secure entitlements, and develop individualized housing plans and networks of support services. The role also involves preparing clients for housing interviews, arranging housing appointments, participating in case conferences, coordinating with clinical staff in BRC and outside programs, and providing emergency first aid, CPR, or overdose-prevention assistance when needed. Other related duties may be assigned. This is a full-time position working 37.5 hours per week, Sunday through Thursday, from 11:30 a.m. to 8:00 p.m.

Requirements

  • High school diploma or GED required.
  • Excellent communication and writing skills.
  • Computer proficiency.
  • Experience working in residential treatment and with MICA and homeless populations.
  • CPR training certification or willingness to take a CPR training class.

Nice To Haves

  • Bachelor’s degree preferred; master’s degree ideal.
  • Bilingual Spanish strongly preferred, but not required.
  • Knowledge of HRA and NY/NY application systems is a plus.

Responsibilities

  • Provide comprehensive case management services to identified chronically homeless individuals.
  • Manage an assigned caseload, meet with clients regularly in the field and office, and keep clinical files and reports complete and up to date.
  • Conduct comprehensive assessments to identify barriers to housing and help clients overcome barriers and secure entitlements.
  • Develop individualized housing plans with clients and support their progress on those plans.
  • Build a network of support services for clients.
  • Prepare clients for housing interviews and arrange housing appointments.
  • Participate in case conferences as necessary.
  • Liaise with clinical staff in BRC and outside programs regarding shared clients.
  • Provide emergency first aid, CPR, or overdose-prevention protocol assistance when needed.
  • Perform related duties as assigned.

Benefits

  • Health insurance and paid sick time upon starting work.
  • Competitive health and dental plans, with coverage available for a spouse, domestic partner, and dependents.
  • At least three weeks of paid vacation, 12 paid holidays, and additional paid sick and personal time for full-time employees.
  • 403(b) pension plan with a matching benefit paid by BRC.
  • Tuition assistance and training opportunities for career development.
  • Flexible spending accounts for healthcare, transit, and childcare expenses.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service