Life Coach - Independent Living Case Manager

Global•Barboursville, WV

About The Position

Necco is hiring an Independent Living Case Manager/Life Coach to support young adults as they transition to adulthood and work toward becoming productive members of society. The role provides services, support, and resources that promote independence, working with clients in office, community, employment, school, and in-home settings. It includes arranging and preparing apartments, developing and facilitating treatment plans and assessments, coordinating with placement agencies and community partners, supporting education and independent-living goals, monitoring documentation, and responding to crises. The position also requires transporting clients and traveling between locations as needed, participating in a rotating on-call schedule, and contributing to team meetings and quality improvement activities.

Requirements

Be at least 21 years of age.
Hold a current LSW or LPC, or a bachelor’s degree in a human-services-related field and have at least two years of experience working with young adults with emotional or behavioral problems.
Have a valid driver’s license.
Have limited-liability auto insurance coverage of 100/300/100.
Have organizational and written and oral communication skills.
Be able to navigate and use multiple software tools, such as Microsoft Office, databases, Electronic Health Records, and dashboards.
Successfully complete criminal background checks and drug screenings required by state and company regulations.
Be able to lift and carry supplies or equipment weighing up to 50 pounds.
Be able to meet scheduled and unplanned deadlines.
Be willing to travel and attend training.
Successfully complete all required job-related training.

Responsibilities

Participate in the referral-matching process for young adults in independent settings.
Shop for and prepare apartments for intake, including obtaining leases, ordering and assembling furniture, purchasing basic necessities, cleaning, and making apartments presentable.
Facilitate and develop each young adult’s Initial Treatment Plan and Comprehensive Treatment Plan.
Facilitate or ensure completion of appropriate assessments, such as Biopsychosocial, Independent Living, and Diagnostic assessments.
Ensure initial legal documentation is obtained before placement or service delivery and develop appropriate safety plans during intake.
Develop and facilitate each consumer’s Individualized Treatment Plan (ITP).
Assist young adults with implementing, tracking, and monitoring their Comprehensive Treatment Plans.
Meet or exceed state and licensure requirements for contact with clients on the caseload.
Serve as liaison between Necco, placement agencies, and relevant community resource entities.
Deliver services across multiple environments, including in-home and community-based settings; transport clients as needed and travel between locations as an essential function.
Complete monthly apartment inspections and submit and follow up on work orders.
Participate in service meetings with community support representatives, state workers, outpatient clinicians, school systems, and other involved parties.
Establish relationships with school and education personnel to support young adults in meeting education goals and requirements.
Provide ongoing training and support to young adults related to independence.
Monitor and review documentation for compliance with state, licensure, and accreditation requirements; maintain confidentiality according to policy.
Participate in a weekly rotating on-call schedule to provide advisory support to young adults; document and report on-call activity and follow up with the direct supervisor.
Manage crisis situations promptly, including on-site or face-to-face intervention when necessary.
Report non-compliance, apartment-guideline issues, regulatory violations, police involvement, and reports or suspicions of abuse, neglect, or suicidal ideation to a supervisor or designated authority.
Staff critical incidents with a supervisor and enter them into the Electronic Health Record within established timeframes.
Complete and submit Medicaid documentation when applicable and appropriate.
Enter complete and accurate information into the Electronic Health Record in accordance with state rules, regulations, and company protocol, including contact notes, academic supports, and medical information.
Attend and participate in self-directed daily huddles, weekly tactical meetings, monthly strategic meetings, and related activities.
Perform other duties and responsibilities assigned by the immediate supervisor.
Participate in the company’s mission, performance quality improvement process, and assigned related tasks.
Keep employee-related documents current in the personnel file.
Practice ruthless pragmatism, engage in peer-to-peer feedback, follow Necco’s Corporate Culture Principles, embody the virtues of humble, hungry, and smart, drive an Individual Performance Scorecard, and contribute to the Necco meeting structure.