Life Coach - Independent Living Case Manager

Necco•Barboursville, WV

About The Position

Necco is hiring an Independent Living Case Manager, also described as a Life Coach, to help young adults transition successfully to adulthood and become productive members of society. The role equips clients with services, supports, and resources to achieve independence. Work takes place in office, community, employment, school, in-home, and other client settings, with travel between locations and transportation of clients as needed. The case manager supports clients from referral matching and intake through ongoing treatment and discharge. Duties include preparing apartments, developing treatment plans, facilitating assessments, coordinating with placement agencies and community providers, supporting education and independent-living goals, monitoring documentation, responding to crises, and maintaining accurate records in the Electronic Health Record. The role also includes participation in an on-call rotation, team meetings, quality-improvement activities, required training, and Necco’s corporate culture practices.

Requirements

Must be at least 21 years of age.
Current LSW or LPC, or a bachelor’s degree in a human-services-related field and at least 2 years of experience working with young adults with emotional or behavioral problems.
Valid driver’s license.
Limited Liability Auto Insurance Coverage of 100/300/100.
Organizational skills and written and oral communication skills.
Ability to navigate and use software such as Microsoft Office, databases, Electronic Health Records, and dashboards.
Successful completion of required criminal background checks and drug screenings under state and company regulations.
Ability to lift and carry supplies or equipment weighing up to 50 pounds; apartment setup may involve carrying materials and assembling furniture.
Ability to meet scheduled and unplanned deadlines.
Willingness to travel and attend training.
Successful completion of all required job-related training.

Responsibilities

Participate in referral matching for young adults in an independent setting.
Shop for and prepare apartments for intake, including obtaining leases, ordering and assembling furniture, purchasing necessities, cleaning, and making apartments presentable.
Develop and facilitate initial, comprehensive, and individualized treatment plans.
Facilitate or ensure completion of appropriate assessments, including biopsychosocial, independent-living, and diagnostic assessments.
Obtain initial legal documentation and develop appropriate safety plans before placement or service delivery.
Assist young adults with implementing, tracking, and monitoring their comprehensive treatment plans.
Meet or exceed state and licensure requirements for client contact.
Serve as liaison between Necco, placement agencies, and community resource entities.
Deliver services across multiple environments, including in-home and community-based settings; transport clients as needed and travel between locations.
Complete monthly apartment inspections and submit and follow up on work orders.
Participate in service meetings with community support representatives, state workers, outpatient clinicians, school systems, and other stakeholders.
Build relationships with school and education personnel to support young adults’ education goals and requirements.
Provide ongoing training and support to young adults related to independence.
Monitor and review documentation for compliance with state, licensure, and accreditation requirements; maintain confidentiality.
Participate in a weekly rotating on-call schedule, document on-call activities, and follow up with the direct supervisor.
Manage crises in a timely manner, including on-site or face-to-face intervention when necessary.
Report non-compliance, police involvement, and reports or suspicions of abuse, neglect, or suicidal ideation to the supervisor or designated authorities.
Staff critical incidents with a supervisor and enter them into the Electronic Health Record within established timeframes.
Complete and submit Medicaid documentation when applicable and appropriate.
Enter complete and accurate information into the Electronic Health Record in accordance with applicable rules, regulations, and company protocol.
Attend and participate in daily huddles, weekly tactical meetings, monthly strategic meetings, and related activities.
Perform other duties assigned by the immediate supervisor and participate in the company mission and performance quality-improvement process.
Keep employee-related documents current in the personnel file.
Practice Necco’s corporate culture principles, engage in peer-to-peer feedback, embody the virtues of humble, hungry, and smart, drive the Individual Performance Scorecard, and adhere to and contribute to the meeting structure.