Income Maintenance Caseworker - Northumberland County Assistance Office
About The Position
The Income Maintenance Caseworker position with the Northumberland County Assistance Office allows you to make a meaningful difference for families seeking assistance. This position encourages thoughtful critical thinking and steady attention to detail. The agency seeks individuals who show patience, fairness, and strong organizational skills. Be a part of a team where your work strengthens the well-being of others. This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment.
Requirements
- Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
- Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- A conditional offer of employment will require submission of criminal history reports.
- Pass a background investigation.
- Pass an enhanced background check prior to beginning employment.
- Submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
Nice To Haves
- Hiring preference for this vacancy may be given to candidates who live within Northumberland County.
Responsibilities
- Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
- Conduct phone and in-person interviews to gather information and understand customer circumstances
- Interpret and apply state and federal regulations to ensure accurate case decisions
- Enter information into automated systems and perform manual calculations for case processing
- Write clear and thorough case comments to record changes and document decisions
- Complete all assigned work within required timeframes and established procedures
Benefits
- FREE parking!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
