Income Maintenance Caseworker - Fulton County Assistance Office

Commonwealth of Pennsylvania•Fulton County, PA

9d•Hybrid

About The Position

The Income Maintenance Caseworker with the Fulton County Assistance Office offers a chance to support individuals and families during important moments in their lives. This role allows you to make a meaningful impact by helping people navigate essential assistance programs. It provides an opportunity to apply your skills in a welcoming office setting where teamwork and service matter. Join the Fulton County Assistance Office and help strengthen your community through dedicated public service.

Requirements

Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
You must meet the PA residency requirement.
You must be able to perform essential job functions.
A conditional offer of employment will require submission of criminal history reports.
You must pass a background investigation.
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment.
Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Nice To Haves

Hiring preference for this vacancy may be given to candidates who live within Fulton County.

Responsibilities

Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
Conduct phone and in-person interviews to gather information and understand customer circumstances
Interpret and apply state and federal regulations to ensure accurate case decisions
Enter information into automated systems and perform manual calculations for case processing
Write clear and thorough case comments to record changes and document decisions
Complete all assigned work within required timeframes and established procedures