INCOME MAINTENANCE CASEWORKER III - (ADULT MEDICAID)

Durham County • Durham, NC

19d • Hybrid

About The Position

Join Durham County GovernmentDurham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.

DEPARTMENT: SOCIAL SERVICES (DSS)
DATE POSTED: APRIL 24, 2026
CLOSING DATE: CONTINUOUS POSTING
HIRING RANGE: $47,827.00 - $64,538.00
SALARY RANGE: $47,827.00 - $81,249.00
POSITION NUMBER: MULTIPLE
JOB TYPE: FULL-TIME (37.5 HOURS, NONEXEMPT)
THIS POSITION IS SUBJECT TO REMAIN OPEN UNTIL ALL POSITIONS ARE FILLED

Requirements

• Requires two year of experience as an Income Maintenance Caseworker, or a degree from an accredited college or university; or an associates degree in accounting, business administration, human services, secretarial science or closely related field and at least two years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data; or a high school diploma and at least five years of paraprofessional, clerical or other public contact experience which includes negotiating, interviewing, obtaining, analyzing and/or evaluating data.
• Candidates will be required to pass NC FAST Certification training upon hire.

Nice To Haves

• Three Years or more of direct experience working in Adult Medicaid in local or State Department of Social Services
• Direct Adult Medicald experience

Responsibilities

• Take and process Adult Medicaid applications for Durham County residents.
• Work with clients by gathering information through an interview process for the purpose of determining applicant/client eligibility.
• Inform the client of their rights and obligations as prescribed under program policies.
• Prepare and present the summary of the agency’s evidence for any local or state appeal hearing resulting from case actions taken by this position.
• May be assigned other duties in the other program work areas as needed.
• May be required to work in the office and remotely.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree