Income Maintenance Caseworker II - Intake

Johnston County • Johnston County DSS, NC

4d • Onsite

About The Position

The Johnston County DSS mission is to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families. We provide human services programs that are intended to promote the health, well-being, self-sufficiency and protection of families, children and adults within our community. Johnston County Department of Social Services has an immediate opening for an Income Maintenance Caseworker II - Intake Unit. Please Note: Johnston County DSS will accept Work Against candidates if fully qualified applicants are not located, salary for work against candidates will be determined and discussed with Human Resources at time of offer.

Requirements

• One year of experience as an Income Maintenance Caseworker I
• Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
• Considerable knowledge of the program/areas of assignment.
• General knowledge of all agency and community programs and services which could affect the client/applicant.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
• Ability to perform casework functions with structured time frames.

Nice To Haves

• Will accept IMC I work against

Responsibilities

• Interview clients that apply for or request to re-certify for the following public assistance programs: Food and Nutrition Services, Family and Children's Medicaid, and Adult Medicaid.
• Complete a thorough interview with the client.
• Accurately enter all information gathered during the application and/or re-certification into the NC FAST system.
• Complete third party verification in order for eligibility to be determined.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED