INCOME MAINTENANCE CASEWORKER II - FOOD/NUTRITION SERVICES & CHILD CARE SUBSIDY 1

Durham County•Durham, NC

6d•Onsite

About The Position

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov. DEPARTMENT: SOCIAL SERVICES (DSS) DATE POSTED: MAY 11, 2026 CLOSING DATE: OPEN UNTIL FILLED HIRING RANGE: $45,550.00 - $61,465.00 POSITION NUMBER: MULTIPLE JOB TYPE: FULL-TIME, NONEXEMPT Effective 8/5/2022 This position is eligible for a tiered $4,000.00 sign-on/retention bonus

Requirements

Considerable knowledge of the program/ areas of assignment.
General knowledge of all agency and community programs and services which could affect the client/applicant.
Good mathematical reasoning and computational skills.
Ability to read, analyze, and interpret rules, regulations and procedures.
Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
Ability to instruct and to evaluate the work of lower level employees.
Ability to perform caseworker functions within structured time frames.
Strong organizational, oral and written communication skills.
Candidates will be required to pass NC FAST Certification training upon hire.

Nice To Haves

Bilingual skills preferred.

Responsibilities

Responsible for taking applications, completing redeterminations and/or changes for the Food & Nutrition Services, Medicaid and/or Work First Assistance Programs or the Child Care Subsidy program.
Performs in-depth assessments as well as gathering and documenting information.
Assess accuracy of information received to determine eligibility.
Informs clients of all available programs and makes referrals to appropriate programs or agencies.
Keeps abreast of policies and procedures governing all programs.
Ability to work under pressure in a fast-paced environment, handle multiple tasks, and process a high volume of applications.
Responsible for maintaining a positive working relationship with community stakeholders.
Responsible for adhering to Federal, State, and Local performance measures are essential.