Inbound Team Lead

Bertelsmann-Jobs • Memphis, TN

21d

About The Position

Arvato is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. The role coordinates workflows, assigns and monitors tasks for warehouse associates, tracks transactions, and supports smooth, efficient operations across the inbound department. The Team Lead takes ownership of daily performance while promoting collaboration, accuracy, and efficiency in a fast-paced environment.

Requirements

• High school diploma or equivalent.
• Demonstrated receiving experience in a fast-paced distribution center environment.
• Proven leadership experience.
• Problem-solving, decision-making, planning, and organizational skills.
• Excellent communication skills.
• Proficiency with MS Office, including Word, Excel, and Outlook.
• Safety knowledge.

Responsibilities

• Be the expert in RF, Conveyor, and SAP systems.
• Understand all areas of operations and the links between them.
• Coordinate with Control Tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping, and Service Delivery teams to support adherence to daily performance targets.
• Monitor area activity and communicate risks of missed targets to Supervisors.
• Coordinate and prepare recovery plans for at-risk targets with Supervision.
• Communicate team-identified exceptions to the Account Team, such as inbound damage and missing part numbers.
• Follow up on issues as needed.
• Work with the local team to identify areas for improvement and report daily efficiency.
• Monitor consumable inventory, including boxes and packing slips, and create requisitions in SAP as needed.
• Oversee personnel in a professional manner.
• Investigate and repair exceptions, including overages, shortages, missing items, and damages.
• Assign cycle counts as needed.
• Be flexible with shift hours as needed.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED