Inbound Supervisor

Kelli's•Coppell, TX

2d•Onsite

About The Position

Kelli's Gift Shop Suppliers is seeking an Inbound Supervisor to lead receiving and value-add teams in a climate-controlled warehouse. Receiving is the first step in the inventory process, and this role helps prevent errors from reaching pickers, customers, or invoices. The supervisor provides leadership, attention to detail, and clear communication across departments to support efficient, accurate, and safe warehouse operations. The role oversees receiving accuracy, product preparation, inbound freight and appointments, inventory systems, safety, and process improvement. It also serves as a connection between receiving and departments including Purchasing, Accounting, Putaway & Replenishment, and Outbound.

Requirements

1–3 years of experience in distribution, logistics, or warehouse operations; receiving or inventory control experience is strongly preferred.
Ability to catch and resolve discrepancies and communicate them clearly across departments.
Forklift certification or ability to obtain certification.
Experience with RF scanners.
Ability to stand, bend, and lift up to 50 lbs.
Knowledge of warehouse management systems (WMS), enterprise resource planning (ERP) software, and Microsoft Office applications including Outlook, Excel, and Word.

Nice To Haves

Bachelor’s degree or equivalent in a related field preferred.
One year of experience as a team lead, shift lead, or in a related leadership role preferred.
Receiving or inventory control experience strongly preferred.

Responsibilities

Supervise, train, and coach receiving and value-add teams; schedule staffing to match inbound volume, provide regular performance feedback, and enforce the Receiving SOP.
Ensure receipts are accurate, including counts against bills of lading and packing slips, units of measure, expiration dates, and labeling before products leave the dock.
Oversee relabeling and bagging to ensure products are accurately prepared, customer-ready, and moved to putaway without delay.
Manage inbound appointments and carrier relationships; prioritize daily freight and carryover; document and resolve overages, shortages, and damages (OS&D).
Coordinate with Purchasing on ordered-versus-received discrepancies, Accounting on received-versus-billed issues, Putaway & Replenishment on exceptions and next steps, and Outbound on downstream error feedback; escalate issues to leadership as needed.
Use WMS and ERP platforms to prioritize work, verify purchase orders, and maintain accurate inventory records.
Identify recurring vendor errors, rework, and bottlenecks, address root causes with the team and partner departments, and keep the Receiving SOP current as processes improve.
Enforce safe dock practices, including trailer safety, forklift operation, proper lifting, and clean, hazard-free work areas.
Adapt to changing priorities and support team growth through upward feedback.