Inbound Dock Supervisor

Southeastern Freight Lines•Fort Smith, AR

About The Position

The Inbound Dock Supervisor oversees dock operations and supervises and coordinates dock associates assigned to the dock and/or yard. The role oversees shipment routing and freight loading and unloading. It establishes controls to ensure Pickup & Delivery (P&D) units close at agreed-upon times, special customer requests are handled on time, and inbound close-out supports timely operations. The supervisor is responsible for P&D loading, including stop counts, weight, and load condition, so P&D Drivers can perform error-free work. The role is accountable for maintaining the integrity of P&D loads originating at the Service Center and for practicing an effective loss-prevention plan through collaboration with Service Center personnel and cargo claims/loss prevention or a designee. It uses process improvement to develop and execute loss-prevention efforts and maintains attention to significant risks and adequate controls. The supervisor also plans warehouse and storage-area layouts, establishes work procedures and schedules, expedites workflow, assigns duties, and examines work for accuracy, neatness, and conformance to policies and procedures.

Requirements

High school diploma or GED.
At least 2 years of dock or leadership experience, or completion of Southeastern’s Management Training Program.

Responsibilities

Oversee dock operations and supervise and coordinate dock and/or yard associates.
Oversee shipment routing and freight loading and unloading.
Establish controls to ensure P&D units close at agreed-upon times and special customer requests are handled on time.
Ensure inbound close-out is completed in a timely manner.
Manage P&D loading, including stop counts, weight, and load conditions, to support error-free work by P&D Drivers.
Practice an effective Service Center loss-prevention plan in coordination with Service Center personnel and cargo claims/loss prevention or a designee.
Maintain accountability for the integrity of P&D loads originating at the Service Center and pursue continuous measurable improvement.
Plan warehouse and storage-area layouts, taking turnover, size, weight, and related factors into account.
Determine work procedures, prepare work schedules, and expedite workflow.
Assign duties and examine work for accuracy, neatness, and compliance with policies and procedures.
Monitor significant risks and implement adequate controls.