Inbound Mailroom Supervisor

Conduent • Lexington, KY

2d • Onsite

About The Position

Conduent is seeking an Inbound Mailroom Supervisor to oversee daily mailroom operations at its on-site location in Lexington, Kentucky. The role coordinates employee assignments, monitors workflows, supports team leads, troubleshoots operational challenges, communicates with internal departments, and helps resolve customer issues. It is a hands-on leadership position in a fast-paced environment with a diverse team.

The schedule is Monday through Friday, 8:00 AM until the work is completed and the mailroom is organized for the next business day. End times may vary depending on operational needs. The pay rate is $20.00 per hour. Benefits are available starting on Day 1, and the position includes on-the-job training and opportunities for professional growth.

Requirements

• Previous management experience is required.
• Proficiency with Microsoft Office applications.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and the ability to work effectively with a diverse group of employees.
• Strong problem-solving and troubleshooting abilities.
• Understanding of workflows, operational processes, and daily work coordination.
• Strong organizational skills and the ability to manage competing priorities.
• A dependable, solutions-focused approach to leadership and employee support.
• Must complete a criminal background check.
• Must be at least 18 years old.
• Must have a high school diploma or GED.

Responsibilities

• Assist employees with daily work assignments and help ensure tasks are completed efficiently.
• Monitor workflows and support productivity across mailroom operations.
• Oversee team leads and ensure they carry out their responsibilities effectively.
• Troubleshoot and resolve process-related and employee-related challenges.
• Open and manage IT and customer service tickets as needed.
• Research customer tickets and coordinate appropriate resolutions.
• Order supplies and help maintain resources needed for daily operations.
• Partner with other departments to address operational needs and resolve issues.
• Communicate clearly with employees, team leads, and internal partners to support smooth workflows.

Benefits

• Medical, dental, and vision coverage starting Day 1.
• Career advancement and opportunities for professional growth.
• On-the-job training.
• Potential eligibility for a bonus or incentive based on business need.
• Health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED