Inbound Mailroom Supervisor

Conduent • Lexington, KY

1d • Onsite

About The Position

Conduent is seeking an Inbound Mailroom Supervisor for its on-site mailroom in Lexington, Kentucky. This hands-on leadership role oversees daily mailroom operations by coordinating employee assignments, monitoring workflows, supporting team leads, and helping ensure processes run smoothly. The supervisor troubleshoots operational challenges, works with internal departments, and helps resolve customer issues in a fast-paced environment with a diverse team.

The schedule is Monday through Friday, starting at 8:00 AM. The workday ends when all work is completed and the mailroom is organized and ready for the next business day; end times may vary based on operational needs. Pay is $20.00 per hour. Benefits are available starting on Day 1, and the role includes on-the-job training and opportunities for career advancement.

Requirements

• Previous management experience.
• Proficiency with Microsoft Office applications.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to work effectively with a diverse group of employees.
• Strong problem-solving and troubleshooting abilities.
• Understanding of workflows, operational processes, and daily work coordination.
• Strong organizational skills and ability to manage competing priorities.
• A dependable, solutions-focused approach to leadership and employee support.
• Must complete a criminal background check.
• Must be at least 18 years old.
• Must have a high school diploma or GED.

Responsibilities

• Assist employees with daily work assignments and help ensure tasks are completed efficiently.
• Monitor workflows and support productivity across mailroom operations.
• Oversee team leads and ensure their responsibilities are carried out effectively.
• Troubleshoot and resolve process-related and employee-related challenges.
• Open and manage IT and customer service tickets as needed.
• Research customer tickets and coordinate appropriate resolutions.
• Order supplies and help maintain resources needed for daily operations.
• Partner with other departments to address operational needs and resolve issues.
• Communicate with employees, team leads, and internal partners to support smooth workflows.

Benefits

• Health benefits starting Day 1, including medical, dental, and vision coverage.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• Paid time off (PTO), vacation, and/or sick time.
• May be eligible for a bonus or incentive based on business need.
• On-the-job training.
• Career advancement and professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED