Inbound Supervisor

Kelli's•Coppell, TX

About The Position

Kelli's Gift Shop Suppliers is seeking an organized, driven Inbound Supervisor to lead receiving and value-add operations in a fast-paced, climate-controlled warehouse. Receiving is the first step in the inventory process, and this role is responsible for catching errors at the dock before they affect warehouse picking, customers, or invoices. The supervisor provides leadership, maintains receiving accuracy, communicates across departments, and supports efficient, accurate, and safe warehouse operations. The role supervises and develops receiving and value-add teams, coordinates staffing and inbound freight, oversees product preparation and accurate inventory records, and works with partner departments to resolve discrepancies. The supervisor also promotes safety, addresses recurring process issues, maintains the Receiving SOP, and adapts to changing priorities while supporting continuous improvement.

Requirements

1–3 years of experience in distribution, logistics, or warehouse operations; receiving or inventory control experience is strongly preferred.
Bachelor’s degree or equivalent in a related field preferred.
1 year of experience as a team lead, shift lead, or in a related leadership role preferred.
Proven ability to identify and resolve discrepancies and communicate them clearly across departments.
Forklift certification or ability to obtain certification.
Experience with RF scanners.
Ability to stand, bend, and lift up to 50 lbs.
Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and Microsoft Office, including Outlook, Excel, and Word.

Nice To Haves

Bachelor’s degree or equivalent in a related field.
Receiving or inventory control experience.
1 year as a team lead, shift lead, or in a related leadership role.

Responsibilities

Supervise, train, and coach the receiving and value-add teams; schedule staffing to match inbound volume, provide regular performance feedback, and ensure compliance with the Receiving SOP.
Ensure receipt accuracy, including matching counts to bills of lading and packing slips, verifying units of measure and expiration dates, and ensuring products are labeled and pick-ready before leaving the dock.
Oversee value-add work such as relabeling and bagging, ensuring products are accurately prepared, customer-ready, and moved to putaway without delay.
Manage inbound appointments and carrier relationships; prioritize daily freight and carryover; document and resolve overages, shortages, and damages (OS&D).
Coordinate with Purchasing, Accounting, Putaway and Replenishment, and Outbound on discrepancies, exceptions, next steps, and downstream error feedback; escalate issues to leadership as needed.
Use WMS and ERP platforms to prioritize work, verify purchase orders, and maintain accurate inventory records.
Identify recurring vendor errors, rework, and bottlenecks; address root causes with the team and partner departments, and keep the Receiving SOP current as processes improve.
Enforce safe dock practices, including trailer safety, forklift operation, proper lifting, and maintaining clean, hazard-free work areas.
Adapt to changing priorities and foster team growth through upward feedback.