Inbound Sales Coordinator, Corporate and Social Events

Convene Hospitality Group•New York, NY

7h•$67,000 - $85,000•Onsite

About The Position

Convene Hospitality Group is seeking a hospitality-minded Inbound Sales Coordinator to serve as the first point of contact for prospective clients across its 16 meeting and event venues in New York City. Based in NYC and reporting to the Director of Sales, the coordinator manages inbound inquiries from initial conversation through qualification, routes high-value leads to appropriate sellers, and books small-group business directly. The role manages high volumes of inquiries through telephone and e-RFP channels, contributes to regional revenue goals by managing the sales cycle for events with 15 guests or fewer, and supports workplace membership targets through renewal and new-member outreach. It also involves coordinating with Sales Executives, maintaining accurate CRM records, and sharing client sentiment and market feedback with senior leadership. The position participates in sales briefings and strategy meetings. The listed base salary is $67,000. The role is eligible for a sales commission program, with total on-target earnings that could near or reach $85,000 or more annually based on individual performance. Compensation may vary by location and is based on skills, experience, and other relevant factors.

Requirements

At least 1–2 years of experience in a formal sales or business development environment.
Exceptional verbal and written communication skills.
Ability to navigate complex client inquiries with poise.
Ability to multitask in a high-pressure, deadline-driven environment.

Nice To Haves

Prior experience with CRM platforms such as Salesforce or HubSpot.
Background in physical or virtual events, hospitality, commercial real estate, or flexible workspace solutions.

Responsibilities

Manage high volumes of inbound inquiries through telephone and e-RFP channels from initial contact through qualification.
Qualify inquiries to determine alignment with the company’s physical and hybrid product solutions.
Manage the full sales cycle for events with 15 guests or fewer and contribute to New York City regional goals.
Conduct outreach for workplace membership renewals and new memberships.
Identify qualified, high-tier opportunities and transition them to Sales Executives while maintaining communication across the department.
Use Salesforce and HubSpot to record, track, and analyze lead-generation activities and capture accurate client data for reporting and forecasting.
Participate in sales briefings and strategy meetings.
Synthesize and report client sentiment and market feedback to senior leadership.