Remote Inbound Sales Agent
About The Position
Travel + Leisure Co. is hiring an Inbound Sales Agent to handle calls transferred from various sources from customers interested in learning about its timeshare products. The agent promotes and sells discounted vacation packages over the phone, explains offer details and sales terms, determines customer eligibility, answers questions, and provides service intended to meet or exceed customer expectations. The packages feature resorts in more than 15 locations. This is a work-from-home opportunity for candidates in the Orlando, Florida area or within a 50-mile radius. The role may also be performed from the company's vacation center. Following initial training, new hires receive a weekday schedule of 4:00 p.m. to 11:00 p.m. and a weekend schedule of 1:00 p.m. to 8:00 p.m. The role includes paid training, hourly pay, commissions, and monthly bonuses. The listed yearly earning potential is $57,200–$100,000+.
Requirements
- High school diploma or GED.
- Excellent communication skills and a strong customer focus.
- Sales-minded professionalism.
- Ability to overcome challenges and objections.
- Ability to work in a goal- and performance-based environment.
Nice To Haves
- Hospitality, sales, call center, or marketing experience.
Responsibilities
- Receive inbound calls transferred from various sources and promote company products.
- Sell approved vacation packages in more than 15 locations to customers over the phone.
- Explain the details and sales terms of vacation offers.
- Determine guest eligibility to qualify for and purchase timeshare offers.
- Answer customer questions appropriately and effectively.
- Provide outstanding service to meet or exceed customer expectations.
Benefits
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Flexible spending accounts.
- Life and accident coverage.
- Disability coverage.
- Paid time off, parental leave, and holidays, depending on position and eligibility.
- Wish Day paid time to volunteer at an approved organization.
- 401(k) with employer match, subject to eligibility requirements.
- Legal and identity theft plan.
- Voluntary income protection benefits.
- Wellness program, subject to provider availability.
- Employee Assistance Program.
- Paid training.
- Hourly pay, commissions, and monthly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
