Inbound Logistics Coordinator

Santa Monica Seafood Company•Los Angeles, CA

About The Position

The Inbound/Logistics Coordinator works in the Logistics department to help deliver fresh and frozen seafood quickly and with a high level of customer service. The role coordinates incoming purchase orders and shipments, communicates operational and logistical issues, and works closely with purchasing, accounts payable/receivable, operations, and sales. The position may involve physical work, helping customers with will-call orders, placing labels on FedEx shipments, answering questions, and researching matters such as order billing. The successful candidate is dependable, intelligent, detail-oriented, motivated to meet departmental goals, and willing to go the extra mile to serve customers.

Requirements

  • At least three years of relevant work experience.
  • Effective written and verbal communication and interpersonal skills for interacting with internal and external customers.
  • Ability to work in a fast-paced environment.
  • Ability to multitask.
  • Excellent time-management skills.
  • Proficiency in Microsoft Outlook, Excel, and Word.
  • High school diploma or GED, or a combination of relevant work experience.

Nice To Haves

  • Knowledge of the transportation industry.
  • Bilingual English/Spanish skills.
  • Working knowledge of GPS software.

Responsibilities

  • Coordinate purchase orders from cold storage facilities and airport cargo stations.
  • Communicate production and operational issues to the Logistics Supervisor.
  • Communicate logistical issues, including routing and drivers, to the Logistics Supervisor.
  • Assist with FedEx shipments.
  • Handle grocery accounts, schedule delivery appointments, and create bills of lading (BOLs).
  • Check in drivers and process returns.
  • Monitor incoming shipments to help ensure they are not delayed.
  • Coordinate cold storage appointments.
  • Coordinate product delivery schedules with vendors and the appointment calendar.
  • Review purchase orders and shipping documents for accuracy.
  • Distribute next-day shipments appropriately.
  • Prepare and update the daily inbound summary.
  • Assist customers with will-call orders and place labels on FedEx shipments as needed.
  • Answer questions and research information such as order billing as needed.
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