Inbound Logistics Manager

Cabinetworks Group•Livonia, MI

2d•$115,000 - $135,000

About The Position

The Inbound Logistics Manager manages scheduling and delivery processes for the transport of raw and finished goods, with a focus on inbound transportation and small parcel transportation. The role ensures network delivery and storage providers meet plans and continuously improve, working with logistics, supply chain, manufacturing teammates, suppliers, and service providers to meet expectations. The manager identifies, qualifies, and supervises third-party providers; establishes best practices; maximizes efficiency and cost savings; monitors KPIs; and maintains compliance requirements. The position also negotiates rates and service commitments and implements network solutions. The role leads policy and procedure development, internal reviews and audits, provider and teammate training, small parcel operations, inbound transportation, supplier shipping and receiving/warehousing audits, and provider performance management. It manages transportation costs, chargebacks, carrier rates, financial reporting, RFPs, cost analyses, transportation platforms, and improvement initiatives, including participation in Kaizen and Six Sigma events. Domestic travel is required as needed, estimated at 2–5 weeks per year.

Requirements

Bachelor’s degree in business or a transportation-related field, or an equivalent combination of education and experience.
At least 5 years of experience in transportation, logistics, and/or supply chain.
Proven progressive experience in transportation operations.
Excellent leadership, organizational, and decision-making skills.
Strong communication and interpersonal skills, including the ability to maintain relationships internally and externally and interact with all levels of the organization.
Highly analytical with strong attention to detail and the ability to think strategically using analytical skills.
Proficiency with Microsoft Office Suite.
Ability to travel domestically as needed, estimated at 2–5 weeks per year.
Ability to learn and use multiple ERPs and transportation systems or platforms.
Strong negotiation ability and ability to hold third parties accountable to expectations.
Strong organization and adherence to carrier and service-provider contracts.
Ability to implement projects and processes from start to finish, including site-specific implementation.

Nice To Haves

Critical thinking and cross-functional project implementation abilities.
Lean process experience, including Kaizen and Value Stream Mapping.
Experience working in or with a manufacturing industry such as furniture or cabinets.
Experience within a third-party logistics or consulting firm and/or small parcel service provider.
At least 5 years in a leadership role managing carriers and contracting.

Responsibilities

Lead and participate in developing and revising company policies and procedures to align with changing procurement and transportation needs.
Conduct and oversee regular internal reviews and audits to ensure standards are met.
Lead, train, and mentor third-party service providers and Cabinetworks teammates in day-to-day activities and professional development.
Oversee small parcel operations, including shipping, tracking, and cost optimization of lightweight packages.
Serve as the primary point of contact for inbound transportation and routinely interface with service providers and internal stakeholders.
Conduct orientation, training, and on-site audits of supplier shipping and Cabinetworks receiving and warehousing processes.
Control expenditures while maximizing available resources.
Develop, review, and manage monthly third-party provider chargebacks for loss and damage of materials and goods in transit or storage.
Conduct routine service-provider performance reviews addressing on-time pickup and delivery, loss, damage, costs, and service levels.
Identify root causes of failures, claims, and KPI shortfalls; develop and implement countermeasures to restore performance to standard.
Participate in Kaizen and Six Sigma events focused on logistics cost reduction or service improvements.
Manage carrier rates and cost performance against budget, and report financial performance weekly and monthly.
Review market data to identify cost savings.
Lead RFPs, conduct cost analysis, and determine and implement initiatives.
Maintain professional relationships with service providers.
Maintain transportation-related platforms and ensure their availability and appropriate use across Cabinetworks.
Participate in finished goods returns to Cabinetworks resale facilities.
Complete other projects and responsibilities as requested by Cabinetworks leadership.