Inbound Logistics Manager

Cabinetworks Group•Livonia, MI

About The Position

Cabinetworks Group is America’s largest privately held cabinetmaker, with more than 6,000 team members across 20 locations, including 15 manufacturing facilities. The Inbound Logistics Manager manages scheduling and delivery processes for raw and finished goods, with a focus on inbound transportation and small parcel transportation. The role ensures delivery and storage providers meet plans and continuously improve, while collaborating with logistics, supply chain, manufacturing, suppliers, and service providers to meet expectations and implement network solutions. The manager oversees third-party providers, negotiates rates and service commitments, drives efficiency and cost savings, monitors KPIs, and maintains compliance. The salary range is $115,000 to $135,000 annually, plus an annual bonus. The role requires domestic travel as needed, estimated at 2–5 weeks per year. Cabinetworks offers a comprehensive Total Rewards package, with eligibility and plan provisions varying.

Requirements

Bachelor’s degree in business or a transportation-related field, or an equivalent combination of education and experience.
At least 5 years of experience in transportation, logistics, and/or supply chain.
Proven progressive experience in transportation operations.
Excellent leadership, organizational, and decision-making skills.
Strong communication and interpersonal skills, including the ability to maintain relationships internally and externally and interact with all organizational levels.
Highly analytical, with strong attention to detail and strategic thinking supported by analytical skills.
Proficiency with Microsoft Office Suite and other computer skills.
Ability to travel domestically as needed, approximately 2–5 weeks yearly.
Ability to learn and use multiple ERPs and transportation systems or platforms.
Strong negotiation ability and ability to hold third parties accountable to expectations.
Strong organization and adherence to carrier and service-provider contracts.
Ability to implement projects and processes from start to finish and on a site-specific basis.

Nice To Haves

Critical-thinking and cross-functional project implementation abilities.
Lean process experience, including Kaizen and Value Stream Mapping.
Experience working in or with manufacturing, such as furniture or cabinets.
Experience with a third-party logistics or consulting firm and/or a small parcel service provider.
At least 5 years in a leadership role managing carriers and contracting.

Responsibilities

Lead and participate in developing and revising company policies and procedures to reflect changing procurement and transportation needs.
Conduct and oversee regular internal reviews and audits to ensure standards are met.
Lead, train, and mentor third-party service providers and Cabinetworks teammates in day-to-day execution and professional development.
Oversee small parcel operations, including shipping, tracking, and cost optimization.
Serve as the primary point of contact for inbound transportation and routinely interface with service providers and internal stakeholders.
Conduct orientation, training, and on-site audits of supplier shipping and Cabinetworks receiving and warehousing processes.
Control expenditures while maximizing available resources.
Develop, review, and manage monthly third-party service-provider chargebacks for loss and damage of goods in transit or storage.
Conduct routine service-provider performance reviews addressing pickup and delivery timeliness, loss, damage, costs, and service levels.
Identify root causes of failures, claims, and missed KPI goals; develop and implement corrective countermeasures.
Participate in Kaizen and Six Sigma events focused on logistics cost reduction or service enhancements.
Manage carrier rates, cost performance to budget, and weekly and monthly financial performance reporting.
Review market data to identify cost savings; lead RFPs, conduct cost analysis, and implement initiatives.
Maintain professional relationships with service providers.
Maintain transportation-related platforms and ensure their appropriate availability and use across Cabinetworks.
Participate in finished-goods returns to Cabinetworks resale facilities.
Complete other projects and responsibilities as requested by Cabinetworks leadership.