Inbound Customer Service Rep

Mid-Atlantic Finance Company • Clearwater, FL

6d • $17 - $19 • Onsite

About The Position

MidAtlantic Finance is seeking motivated customer service professionals to work at its corporate headquarters in Clearwater, Florida. No collections experience is required, and candidates from food service, hospitality, retail, healthcare, and call-center backgrounds are welcome. Training is provided. Spanish/English bilingual ability is preferred but not required. The role involves handling inbound customer calls, collecting payments on past-due accounts, negotiating mutually beneficial solutions, and maintaining account records. The advertised average compensation is $17–$19 per hour, including the hourly rate and a monthly bonus of $400–$600 or more. A $500 signing bonus is also advertised.

Requirements

• Great people skills.
• Dependability.
• Strong attention to detail.
• Goal-oriented and competitive mindset.
• Proficiency in all Microsoft applications.

Nice To Haves

• Bilingual Spanish/English ability.
• Experience in food service, hospitality, retail, healthcare, or call centers is welcomed; collections experience is not required.

Responsibilities

• Communicate with customers through inbound phone calls each day while maintaining a positive attitude and professional demeanor.
• Maintain good customer relations while collecting payments on past-due accounts.
• Negotiate solutions that are mutually beneficial to the customer and the company.
• Perform regular account maintenance and accurately document customer activity.

Benefits

• $500 signing bonus.
• Hourly pay plus a monthly incentive program; advertised average total compensation is $17–$19 per hour.
• Weekly pay on Fridays.
• 401(k) with employer match.
• Medical, dental, and vision insurance.
• Schedule described as supporting work-life balance.
• PTO accrues from date of hire.
• Team events, games, contests, and office activities with prizes.
• Referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed