Inbound Account Executive

FareHarborBoston, MA
$70,000 - $80,000Hybrid

About The Position

FareHarbor is the world’s leading provider of reservation software to the tour, activity, and attraction industry, working with thousands of businesses across North America and the globe. Our clients’ work ranges from walking tours to shark diving experiences. The FareHarbor North America organization is looking for driven, ambitious and highly organized individuals to join our Inbound Sales team. This role will manage and convert inbound leads sourced through our marketing and partnership channels. The Inbound Account Executive will be focused on high-velocity lead conversion. Responsible for qualifying, demoing, and onboarding new clients with urgency. There will be a focus on selecting good-fit companies for onboarding and creating a book of business with high revenue realization. There will be monthly KPIs and metrics to support this goal. Additionally, there is an uncapped bonus that is paid out based on the number of qualified companies sent live each month. This is an exciting opportunity to improve our sales efficiency and drive the business forward!

Requirements

  • 2+ years of sales experience with a history of meeting or exceeding sales targets.
  • Consistent achievement of KPIs.
  • Experience working cross collaboratively, including, but not limited to, Onboarding, Account Management, and Lead Generation.
  • Proactive, motivated, organized, enthusiastic, and comfortable working at a fast pace.
  • Comfortable speaking with people on the phone and in person; able to handle rejection and stay motivated.
  • Cool under pressure with the ability to balance and execute multiple priorities.
  • Professionalism in all business interactions across all communication channels.
  • Comfortable adopting and utilizing new technology, with the ability to implement new learnings into the day-to-day.
  • Ideally suited for individuals who are motivated by financial success and rewards.

Nice To Haves

  • Willingness to travel for industry events and conferences.

Responsibilities

  • Effectively and quickly qualify leads to determine which are the best fit to onboard.
  • Identify opportunities within each account to grow their lead and onboard them with the maximum possible value through cross selling and consultative selling.
  • Serve as a truly effective bridge between Sales and Onboarding by managing the live handoff process, including account setup and initial success of the client.
  • Build an active relationship with potential clients to deeply understand any potential reservations and provide thorough and creative solutions.
  • Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification, including the utilization of our sequences and marketing functionality.
  • Maintain a deep understanding of FareHarbor’s features, functionalities, and partners to effectively communicate the value propositions to potential customers.
  • Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities.
  • Partner with other internal teams, such as Onboarding and Strategic Partnerships to ensure smooth and effective experiences for our clients.
  • Monitor your individual sales performance and implement strategies to maximize productivity and results.
  • Be a true team player who is willing to go the extra mile to deliver exceptional results for our clients.

Benefits

  • Medical, dental + vision coverage
  • 26 vacation days, 10 sick days & 12 paid holidays per year
  • Global leave benefit
  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
  • Life insurance policy
  • 401k + employer matching
  • Social hours & events and team-building
  • Educational Opportunities
  • Wellness benefits (Headspace subscription & wellness webinars)
  • Work-from-home assistance
  • Hybrid friendly
  • Paid volunteer hours
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