In-Store Shopper

Albertsons Companies•Medford, OR

About The Position

The In-Store Shopper, also called a Drive Up & Go Clerk, selects high-quality products for customers who shop online. The role involves moving throughout the store, picking items across departments, checking product quality, and ensuring orders are accurate and fresh. Shoppers organize and prepare orders for pickup or delivery, bag items carefully, manage substitutions, and coordinate timely handoffs to customers. The work is steady and fast-paced, with changing order volumes and priorities.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, working in different store areas, and lifting up to 50 lbs.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.
  • Clear and professional customer communication.
  • Product selection skills across perishable and non-perishable departments.
  • Organization and time-management skills for managing multiple orders while maintaining speed and accuracy.
  • Problem awareness in identifying out-of-stock items and choosing substitutions.
  • Operational awareness and ability to follow fulfillment processes.
  • Team awareness and coordination with coworkers and department processes.
  • Adaptability to changing order volume and priorities.

Responsibilities

  • Pick items for online customer orders throughout the store.
  • Select high-quality products from perishable and non-perishable departments.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized and ready for pickup or delivery.
  • Identify unavailable items and select appropriate substitutions.
  • Coordinate order needs with team members and store departments.
  • Communicate professionally with customers during pickup order assistance.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
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