In-Store Shopper

Albertsons Companies • Gilroy, CA

11d • $17 - $20 • Onsite

About The Position

As an In-Store Shopper, also referred to as a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You also keep orders organized and ready for pickup or delivery by carefully bagging items, managing substitutions, and coordinating timely handoffs. The work involves shopping, packing, and preparing orders in a steady, fast-paced store environment.

The role requires clear and professional customer communication, accuracy when filling orders, and the ability to manage multiple orders while maintaining speed and quality. Shoppers use handheld devices and digital order systems, follow fulfillment processes and company standards, and coordinate with team members and departments. The work involves continuous movement across store areas and lifting up to 50 pounds. Applicants must be at least 18 years old, comply with company safety, sanitation, and dress policies, and be available to work early mornings, evenings, weekends, and holidays. Prior retail, customer service, or fulfillment experience is preferred.

This is an entry-level position with advancement opportunities. Starting rates will be no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis. Albertsons Companies describes itself as a people-oriented retailer focused on bringing people together around food and inspiring well-being, and emphasizes belonging, customer service, teamwork, and an inclusive workplace. The company operates more than 2,200 stores across 34 states and the District of Columbia.

Requirements

• Must be at least 18 years old.
• Ability to use handheld devices and follow digital order systems.
• Strong attention to detail for product quality checks and order accuracy.
• Clear and professional communication when assisting with pickup orders.
• Ability to manage multiple orders while maintaining speed and accuracy.
• Ability to identify unavailable items and choose appropriate substitutions.
• Ability to coordinate order needs with team members and department processes.
• Comfort with changing order volume and priorities.
• Physical capability to move continuously throughout different store areas and lift up to 50 pounds.
• Availability to work early mornings, evenings, weekends, and holidays.
• Compliance with company policies, including safety, sanitation, and dress standards.

Nice To Haves

• Prior retail, customer service, or fulfillment experience.

Responsibilities

• Select high-quality products across perishable and non-perishable departments for online customer orders.
• Check product quality and ensure order accuracy.
• Bag items carefully and keep orders organized and ready for pickup or delivery.
• Manage substitutions for unavailable items and identify out-of-stock products.
• Coordinate orders and timely handoffs with customers and team members.
• Use handheld devices and digital systems to pick and track orders.
• Follow fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development supported by leaders.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k), among other benefits.
• Vacation and paid time off.
• Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits (pension and/or 401(k) eligibility).
• Inclusive work culture built on belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed