In-Store Shopper

Albertsons Companies•Upland, CA
•Onsite

About The Position

As an In-Store Shopper, also referred to as a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and making selections that meet customer expectations. You help keep orders organized and ready for pickup by carefully bagging items, managing substitutions, and coordinating orders for timely handoff. The work includes shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment. This is an entry-level position with advancement opportunity. Starting rates are no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, working in different store areas, and lifting up to 50 pounds.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and choose appropriate substitutions.
  • Adaptability to changing order volume and priorities.

Responsibilities

  • Select high-quality items from perishable and non-perishable departments for customers’ online orders.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock items.
  • Coordinate orders for timely handoff to customers and work with team members and department processes.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, safety and sanitation policies, and dress standards.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support from leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits (pension and/or 401(k) eligibility).
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