In Store Donation Attendant PT
About The Position
Under the direction of the General Manager, the In Store Donation Attendant greets customers and donors and processes donations. The role receives donations, issues receipts, assists with lifting items, maintains the stockroom and production area, and provides courteous customer service. Attendants sort donations into appropriate carts or bins, assess their quality, and sort and price hard goods. They follow Consumer Product Safety Commission procedures and other public protection guidelines, respond calmly to emergencies, and refer complaints to management. Additional duties may be assigned by the General Manager.
Requirements
- Ability to adhere to the organization’s Core Principles.
- Knowledge of retail and/or stock handling.
- Ability to listen and follow directions.
- Ability to provide excellent customer service.
- Ability to react calmly and respond to emergency situations.
- Knowledge of textile articles as related to garment classification, such as gowns, shirts, and pants.
- Basic computer skills and beginner knowledge of using a barcode scanner.
- Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to stand and walk for long periods of time.
- Ability to stoop, bend, kneel, push, and pull.
- Sufficient mobility to turn from side to side, lean, and remove items from containers.
Nice To Haves
- Previous retail and/or stock handling experience is preferred.
Responsibilities
- Greet customers and donors courteously and provide prompt, efficient, and accurate service.
- Receive donations professionally and issue receipts for donated articles.
- Assist customers with lifting items in and out of vehicles.
- Sort incoming donations into appropriate carts or bins and determine donation quality.
- Sort and price hard goods.
- Keep the production area clean and safe, as well as other store areas as directed.
- Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
- Provide general information to customers and donors.
- Assist processors when needed.
- Follow Consumer Product Safety Commission procedures and other public protection guidelines.
- React calmly and respond to emergency situations.
- Refer customer and donor complaints to management in a timely manner.
- Perform other duties as assigned by the General Manager.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
