In-Store Brand Ambassador

Conway Services Heating & Cooling•Memphis, TN
•$18 - $20•Onsite

About The Position

Conway Services Heating & Cooling, part of American Residential Services (ARS), is hiring an In-Store Brand Ambassador to work inside major home improvement retail locations. This customer-facing sales role focuses on engaging shoppers, generating leads, and scheduling appointments for ARS home comfort services. The position is exclusively in partner stores and is not door-to-door. The schedule is listed as 10 a.m.–6 p.m. Tuesday through Sunday, with part-time and full-time options available; weekends are required. The role is located in Memphis, Tennessee, with Collierville, Tennessee, also listed as a location. Pay is $18–$20 per hour plus commission, with typical earnings stated as $20–$30 per hour with incentives. ARS describes itself as the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience. The role includes paid training and a potential career path into HVAC Sales Advisor roles. Full-time employees are eligible for benefits including insurance after 31 days, medical coverage, dental and vision coverage, HSA/FSA, a 401(k) with company match, paid time off, holiday pay, and company-paid life insurance.

Requirements

  • Outgoing personality and willingness to speak with shoppers.
  • Ability to stand and walk during shifts.
  • Weekend and some holiday availability.
  • Reliable transportation.
  • Clean, professional appearance while representing the ARS brand.
  • Ability to attend weekly in-office meetings.
  • Employment is contingent on a background check in accordance with applicable law.

Nice To Haves

  • Retail, kiosk, door-to-door, or sales experience is preferred but not required.
  • Face-to-face sales experience is a plus.

Responsibilities

  • Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality.
  • Educate customers about ARS heating and cooling services and home improvement solutions as a Brand Ambassador.
  • Generate leads and schedule free in-home consultations.
  • Enter customer information and book appointments for ARS specialists.
  • Represent ARS with a professional and positive in-store presence.
  • Support in-store promotions alongside retail management and ARS team members.

Benefits

  • Weekly pay via direct deposit.
  • Uncapped commission paid on top of the hourly rate.
  • Paid training.
  • Career path into HVAC Sales Advisor roles.
  • Flexible part-time and full-time schedules.
  • Insurance available to full-time employees after 31 days.
  • Low-cost medical coverage, stated as low as $5 per week, for full-time employees.
  • Dental and vision coverage for full-time employees.
  • HSA/FSA for full-time employees.
  • 401(k) with company match for full-time employees.
  • Paid time off and holiday pay for full-time employees.
  • Company-paid life insurance for full-time employees.
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