In-Store Appointment Setter

Holbrook Heating•Catskill, NY
•Onsite

About The Position

Holbrook Heating is seeking an enthusiastic, confident, and dependable In-Store Appointment Setter for a customer-facing, on-site, part-time role. The position involves speaking with retail customers, generating qualified leads, and scheduling appointments for store-sponsored HVAC maintenance, repair, and replacement services. No HVAC experience is required; paid training and support are provided. The role offers $17.00–$18.00 per hour, plus a $25 bonus for every successful appointment scheduled. It is described as an opportunity for supplemental income, and applicants of all ages and backgrounds—including retirees, career changers, and people returning to the workforce—are encouraged to apply. Day, evening, and weekend shifts are available, with scheduling flexibility when business needs allow. Weekend availability is required.

Requirements

  • Friendly, outgoing, and comfortable speaking with customers.
  • Dependable, hardworking, and self-motivated.
  • Strong communication and customer-service skills.
  • Ability to work independently and meet appointment-setting goals.
  • Weekend availability is required.
  • High school diploma or GED.

Nice To Haves

  • Previous experience in sales, marketing, promotions, or customer service is preferred but not required.
  • HVAC experience is not required.

Responsibilities

  • Speak with retail customers.
  • Generate qualified leads.
  • Schedule appointments for store-sponsored HVAC maintenance, repairs, and replacement services.
  • Work independently and meet appointment-setting goals.

Benefits

  • $25 bonus for every successful appointment scheduled.
  • Paid training and support.
  • Flexible scheduling, including day, evening, and weekend shifts, with flexibility when business needs allow.
  • Supportive workplace focused on growth, teamwork, and success.
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