In-Store Appointment Setter

Holbrook Heating Inc•Town of New Hartford, NY
•Onsite

About The Position

Holbrook Heating is hiring an enthusiastic, confident, and dependable In-Store Appointment Setter for a customer-facing role. The position involves speaking with retail customers, generating qualified leads, and scheduling appointments for store-sponsored HVAC maintenance, repairs, and replacement services. No HVAC experience is required; paid training and support are provided. The role offers $18.00 per hour plus a $25 bonus for every successful appointment scheduled and is presented as an opportunity for part-time or supplemental income. Applicants of all ages and backgrounds are welcome, including retirees, career changers, and people returning to the workforce. This is an on-site position with flexible day, evening, and weekend shift options, subject to business needs.

Requirements

  • Friendly, outgoing, and comfortable speaking with customers.
  • Dependable, hardworking, and self-motivated.
  • Strong communication and customer-service skills.
  • Ability to work independently and meet appointment-setting goals.
  • Weekend availability is required.
  • High school diploma or GED.

Nice To Haves

  • Previous experience in sales, marketing, promotions, or customer service is preferred but not required.

Responsibilities

  • Speak with retail customers.
  • Generate qualified leads.
  • Schedule appointments for store-sponsored HVAC maintenance, repairs, and replacement services.
  • Work independently and meet appointment-setting goals.

Benefits

  • $25 bonus for every successful appointment scheduled.
  • Paid training and support.
  • Flexible scheduling, with day, evening, and weekend shifts available; flexibility when business needs allow.
  • Supportive workplace focused on growth, teamwork, and success.
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