In-Store Appointment Setter

Holbrook Heating Inc•City of Saratoga Springs, NY
•Onsite

About The Position

Holbrook Heating is seeking an enthusiastic, confident, and dependable In-Store Appointment Setter for a customer-facing position. The employee will speak with retail customers, generate qualified leads, and schedule appointments for store-sponsored HVAC maintenance, repair, and replacement services. No HVAC experience is required; paid training and support are provided. The role offers $18.00 per hour plus a $25 bonus for each successful appointment scheduled. It is presented as a part-time opportunity suitable for supplemental income. Day, evening, and weekend shifts are available, with scheduling flexibility when business needs allow. The position is on-site, and weekend availability is required. Holbrook Heating welcomes applicants of all ages and backgrounds, including retirees, career changers, and people returning to the workforce, and offers reasonable accommodations during the application or interview process.

Requirements

  • Friendly, outgoing, and comfortable speaking with customers.
  • Dependable, hardworking, and self-motivated.
  • Strong communication and customer-service skills.
  • Ability to work independently and meet appointment-setting goals.
  • Weekend availability is required.
  • High school diploma or GED.

Nice To Haves

  • Previous experience in sales, marketing, promotions, or customer service is preferred but not required.
  • Motivation by performance-based earning opportunities.

Responsibilities

  • Speak with retail customers.
  • Generate qualified leads.
  • Schedule appointments for store-sponsored HVAC maintenance, repair, and replacement services.
  • Work independently and meet appointment-setting goals.

Benefits

  • $25 bonus for every successful appointment scheduled.
  • Paid training and support.
  • Flexible scheduling, including day, evening, and weekend shifts.
  • Scheduling flexibility when business needs allow.
  • Supportive workplace focused on growth, teamwork, and success.
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