Body Shop Scan Facilitator St Louis MO
About The Position
The In-Shop Scan Facilitator represents AirPro Diagnostics at an automotive repair facility and serves as the primary point of contact for clients. Working independently, the facilitator prepares vehicles for pre- and post-repair scans, submits scans to AirPro’s diagnostic team for analysis, and tracks progress to help ensure scans are completed on time. The role involves building relationships with shop and office personnel, communicating with clients and the remote team, and responding to questions or concerns. The facilitator works with brand specialists to learn how to identify potential or hidden vehicle damage and inform the estimating team. They also learn about ADAS calibration processes and help identify calibration needs. Administrative work includes using Orion, a cloud-based management system, to track and manage scans and following company policies and procedures. Training and support are provided; no prior experience or tools are required. The posting describes the position as hourly, Monday through Friday, with no weekend work.
Requirements
- Basic computer skills, including Microsoft Office Suite.
- Strong communication, problem-solving, and analytical skills.
- Ability to learn new software and technical concepts quickly.
- Excellent interpersonal and communication skills.
- Ability to work independently and as part of a remote team.
- Strong organizational and time-management skills.
- Ability to lift up to 25 pounds.
- Ability to bend, stoop, stand, turn, and twist to connect the scan tool to a vehicle’s diagnostic port.
- Valid driver’s license.
- Must pass a background check and drug test.
- Must pass an MVR check.
Responsibilities
- Prepare vehicles for pre- and post-repair scans using the AirPro scan tool.
- Submit scans to the diagnostic team of brand specialists for analysis.
- Track vehicle progress and help ensure timely completion of scans.
- Build and maintain positive relationships with office and shop personnel.
- Communicate with clients and the remote team and address shop questions or concerns.
- Work with brand specialists to learn to identify potential or hidden vehicle damage and inform the estimating team.
- Learn about ADAS calibration processes and assist in identifying calibration needs.
- Use Orion cloud-based management software to track and manage scans.
- Follow company policies and procedures.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Pet insurance
- Supplemental insurance
- PTO
- Paid holidays
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
