In-Room Dining Server

Four Seasons Hotels and Resorts • Minneapolis, MN

22d • Onsite

About The Position

The In-Room Dining Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our ever-discerning guests. The Four Seasons Hotel Minneapolis seeks an In-Room Dining Server to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

Requirements

• A minimum of one year experience in food service
• Excellent English communications skills
• The ability to work a flexible schedule including nights, weekends and holidays
• TIPS & ServSafe certified

Responsibilities

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Benefits

• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Complimentary uniforms and uniform care
• Sick pay, disability coverage, and life insurance
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed