In Room Dining Server
About The Position
The In Room Dining Server will consistently offer professional, friendly, and engaging service to guests. This role involves assisting guests with menu selections, possessing full knowledge of beverage lists and menu items, and ensuring timely and accurate delivery of food and beverages. The server will also be responsible for checking outgoing orders for quality and accuracy, adhering to all safety and sanitation policies, and completing assigned side work. Additionally, the role includes communicating special guest needs to management, pacing In Room Dining order distribution, compiling trip report logs, assisting with amenity delivery, coordinating the removal and organization of Room Service equipment, and inspecting hotel hallways for Room Service equipment. Maintaining departmental supplies is also a key responsibility.
Requirements
- Previous restaurant, hotel, in-room dining, or food & beverage service experience preferred
- Luxury hotel or upscale dining experience preferred
- Excellent communication and guest service skills
- Strong organizational and multitasking abilities
- Ability to work independently and efficiently in a fast-paced environment
- Professional appearance and polished demeanor required
- Ability to maintain professionalism and discretion during guest interactions
- Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
- Must be legally authorized to work in the United States
- Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations
- Must meet Louisiana legal requirements for alcohol service if assigned to deliver alcoholic beverages
- Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties
Responsibilities
- Consistently offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of all beverage lists
- Deliver food and beverage in a timely and accurate manner
- Check outgoing orders for quality and accuracy of set up
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Follow daily assigned employee shift side work.
- Double check all VIP orders with your manager on duty
- Immediately communicate all special guest needs to your Manger on duty.
- Paces all In Room Dining order distribution and deliveries to our standards
- Compile trip report logs.
- Assist with amenity delivery.
- Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment’s and stored accordingly.
- Assist Inspecting hotel hallways/landings for Room Service equipment.
- Maintain departmental requisitioned supplies properly stored and organized.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
