In Room Dining Server - Hard Rock Hotel San Diego
About The Position
Coury Hospitality is hiring an In Room Dining Server at Hard Rock Hotel San Diego. The Server creates exceptional, personalized dining experiences through attentive service, strong food and beverage knowledge, and genuine hospitality. The role involves guiding guests through menu selections, making food and beverage recommendations, anticipating needs, and delivering orders with precision and care so guests feel valued throughout their experience. The Server works with culinary and bar teams to provide smooth, timely service and maintains clean, organized, and well-stocked service areas. The role follows restaurant policies, service standards, safety and sanitation requirements, and responsible alcohol service guidelines. The position requires previous experience in fine dining, upscale hospitality, or a similar restaurant environment, though such experience is described as preferred. Applicable California Responsible Beverage Service certification and a valid California Food Handler Card or applicable food safety certification must be obtained and maintained, as required. The position requires extended periods of standing and walking, carrying trays, dishes, glassware, and equipment weighing up to 25 pounds, and manual dexterity for precise service techniques. Employees must be able to wear required personal protective equipment. Evening, weekend, and holiday availability is required based on business needs. The posting describes competitive pay and benefits based on eligibility.
Requirements
- Previous experience in fine dining, upscale hospitality, or a similar restaurant environment is preferred.
- Knowledge of food preparation methods, menu ingredients, allergens, wine varietals, and beverage service.
- Ability to perform elevated dining service techniques and follow established service protocols.
- Strong verbal communication, interpersonal, and customer service skills.
- Obtain and maintain applicable California Responsible Beverage Service (RBS) certification, as required.
- Obtain and maintain a valid California Food Handler Card or applicable food safety certification, as required.
- Ability to follow restaurant service standards, food safety requirements, and responsible alcohol service guidelines.
- Ability to stand and walk for extended periods.
- Ability to lift and carry trays, dishes, glassware, and equipment weighing up to 25 pounds.
- Manual dexterity and coordination to perform precise food and beverage service techniques.
- Ability to wear required personal protective equipment based on job responsibilities.
- Flexible availability to work evenings, weekends, and holidays based on business needs.
- Professional communication, attention to detail, ability to manage multiple priorities in a fast-paced environment, and composure during busy periods.
Nice To Haves
- Previous experience in fine dining, upscale hospitality, or a similar restaurant environment.
- Knowledge of food and beverage pairings, wine service, and elevated dining standards, or eagerness to develop expertise in these areas.
Responsibilities
- Welcome guests professionally and warmly.
- Explain menu ingredients, preparation methods, allergens, and seasonal offerings.
- Recommend food and beverage pairings, including wines, cocktails, and non-alcoholic options.
- Anticipate guest needs and provide attentive, personalized service.
- Handle special requests and guest concerns with discretion and empathy.
- Demonstrate knowledge of menu items, wine varietals, regions, vintages, and beverage selections.
- Present and pour wine in accordance with established service standards.
- Perform elevated dining techniques, including tableside service, coursed meals, plate presentation, and wine service as applicable.
- Take and deliver orders accurately while maintaining appropriate timing and coursing.
- Follow responsible alcohol service practices and applicable regulations.
- Coordinate with culinary and bar teams to ensure clear communication and seamless service.
- Clear and reset tables and maintain table presentation.
- Keep service areas clean, organized, and stocked throughout each shift.
- Follow restaurant policies, service standards, and safety and sanitation guidelines.
- Support coworkers and contribute to a teamwork-focused hospitality culture.
Benefits
- Competitive pay and benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
