In-Room Dining/Barista

Renaissance Dallas Addison Hotel•Addison, TX

13d

About The Position

This dual-role position serves as an AM or PM Room Service Server and Barista. The employee provides in-room dining and Lobby Bar service, delivering food and beverage orders promptly and with attention to presentation, accuracy, and guest satisfaction. The role represents the hotel’s commitment to high-quality service in guest interactions. Duties also include preparing beverages, serving snacks and pastries, processing payments, and maintaining clean, organized service areas.

Requirements

Basic math skills.
Ability to communicate clearly with a manager about work-related problems or questions.
High school diploma or equivalent preferred.
Ability to lift up to 50 pounds (listed as optional).
Ability to stand for long periods (listed as optional).

Nice To Haves

Food service or restaurant experience preferred, but not required.
One year of guest services experience preferred.
One year of barista experience preferred.
Previous experience in room service, fine dining, or hotel food and beverage service is an advantage.

Responsibilities

Greet guests and customers courteously and professionally, answer questions, and take orders.
Prepare and deliver food and beverage orders to guest rooms or the restaurant, following hotel standards for presentation, temperature control, and timing.
Ensure service items are cleaned, replenished, and stored properly.
Accurately record orders and process billing and charges, verifying room numbers and guest names.
Respond promptly and courteously to guest requests, including dietary needs, allergies, and preferences.
Maintain clean, organized work areas and cart or tray staging areas.
Collaborate with kitchen staff, food and beverage staff, the front desk, and housekeeping to support smooth service.
Follow safety, sanitation, food-handling, room-access, and hotel service standards and regulations.
Assist with late-night or early-morning room service needs, including AM shifts when needed.
Provide feedback or suggestions for service improvement to the supervisor.
Greet customers, take drink orders, and note beverage and food preferences.
Prepare beverages according to the specified recipes.
Serve beverages, snacks, and pastries from properly stored stock throughout the shift.
Receive and process cash and credit-card payments.
Complete assigned cleaning duties and other duties assigned by a manager or supervisor.