In Home Outreach Counselor

SHIELDS FOR FAMILIESCompton, CA
5d$31 - $31Hybrid

About The Position

SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles. We are seeking a compassionate and motivated In-Home Outreach Counselor to provide direct outreach, counseling, and case management services to individuals and families in the community. The ideal candidate will engage residents through in-home outreach and coordinate services that promote stability, independence, and overall well-being. Clients/Families we serve reside in the South Los Angeles, Compton, Watts and Lynwood area.

Requirements

  • Bachelor’s degree in Social Work, Psychology, Counseling, or a related field required; Master’s degree preferred.
  • Bachelor’s degree candidates must have a minimum of two (2) years of direct service experience in social services or a related field (DCFS approval required).
  • Experience working with high-risk families and children, under-served populations, and/or substance abuse issues preferred.
  • Demonstrated therapeutic, advocacy, and case management skills through education, training, or professional experience.
  • Strong verbal and written communication skills, with the ability to present information clearly and effectively.
  • Proficiency in basic computer skills, including word processing software.
  • Ability to exercise sound judgment, analyze situations, and make independent decisions.
  • Commitment to teamwork and agency values and philosophies.
  • Ability to adapt to changing program needs and acquire new skills as needed.
  • Culturally responsive and respectful approach when working with diverse communities and clients.
  • Valid California driver’s license, acceptable driving record, car insurance, car registration and access to reliable transportation required.

Nice To Haves

  • Experience working with high-risk families and children, under-served populations, and/or substance abuse issues preferred.

Responsibilities

  • Conduct in-home outreach services, including distributing literature, door-to-door canvassing, and engaging residents through phone and in-person contact.
  • Target and engage existing community groups and activities within residential developments.
  • Provide in-home counseling services to clients and their families in accordance with the appropriate level of care.
  • Coordinate and provide support services that assist clients with independent living skills.
  • Deliver comprehensive case management services, including linking clients to auxiliary services and assisting with access to community resources.
  • Assess client and family needs related to social, emotional, financial, and medical challenges, and coordinate appropriate service delivery.
  • Collaborate and maintain communication with referral sources such as the Department of Children and Family Services (DCFS) and the Department of Probation.
  • Maintain positive and professional working relationships with community partners, linkage agencies, and referral organizations.
  • Stay informed of available community programs, services offered, and eligibility requirements.
  • Maintain accurate and timely case documentation in compliance with agency policies and all applicable federal, state, county, and local regulations.

Benefits

  • Supportive, fun and friendly team environment!
  • Competitive Wages and room for growth
  • Vacation and sick leave
  • Employer paid medical insurance for employee and family
  • Employer paid dental, vision and life insurance
  • Chiropractic services
  • Retirement 403b plan and supplemental insurance benefits
  • 17 paid holidays, effective upon hire
  • Paid birthday holiday, effective upon hire
  • Paid anniversary day off of 1-5 days per year depending on years of service
  • Anniversary bonus after 5 years of service
  • Winter break
  • Pet Insurance
  • BBS supervision, on-going clinical training and CEUs available
  • Employee referral bonus
  • Employee Assistance Program
  • Employee discount programs to theme parks, movies, hotels and car rentals
  • Paid educational leave
  • Paid drive time and mileage reimbursement
  • Eligible for Federal Student Loan Forgiveness
  • Employee Recognition
  • Employer-paid medical for employee and family, employer-paid dental, vision and group life insurance for employee - estimated value $8,243.28 - $23,823.84/annual
  • Employer-paid sick pay (12 days per year) - estimated value $2,933.76/annual
  • Employer-paid vacation pay (10-20 days per year depending on years of service) - estimated value $2,444.80-$4,889.60/annual
  • Employer-paid anniversary holiday (1-5 days annually depending on years of service) - estimated value $244.48-$1,222.40/annual
  • Employer-paid birthday holiday (1 day annually) - estimated value $244.48/annual
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