Counselor Outreach Coordinator

Universities of Wisconsin•La Crosse, WI

5d•Hybrid

About The Position

The Counselor, Outreach Coordinator is a generalist mental health provider serving UWL students, and the position also leads efforts to promote mental health literacy and raise awareness of the services of the UWL Counseling & Testing Center (CTC). During activities like presentations for the campus community (or supporting other members of the staff as they present), creating print or electronic materials, and meeting with other departments to understand what they want to learn, the Outreach Coordinator manages the public impression of CTC and mental health services available to students. The Outreach Coordinator ensures that CTC messaging conveys professional, compassionate, understandable, and relatable information to members of the campus community. The Counselor, Outreach Coordinator will function as a strong generalist conducting mental health assessments (intakes), urgent care (crisis) assessments, triage assessments and professional counseling services (including individual, couples, group). Other responsibilities include: referral, consultation, in-service training, and outreach, as well as crisis intervention services and public relations services to campus and community members as appropriate. The counselor will also participate on staff, student affairs, and university committees. Similar to all staff at the CTC, the successful candidate will work to make UWL a welcoming and inclusive environment for all students, and they will do so in compliance with ethical, legal, and accreditation guidelines. The Counselor, Outreach Coordinator works full-time from August 1-May 31, and does not work in June and July. The position requires considerable computer-based work. Typical office hours (7:45am-4:30pm). Evening hours may be required as we expand our services (e.g., one evening/week), with a schedule adjustment made to maintain an average of 40 hours/week onsite. While no after-hours crisis coverage is required, our clinical staff members occasionally provide evening or weekend outreach programming and may be called in for a campus crisis response during evening or weekend hours. Expectations are to provide a combination of in-person and telehealth counseling services provided from the onsite office. Individuals who have become established in their role may be eligible for a limited hybrid telework schedule, if consistent with the needs of the department.

Requirements

Independently licensed in Wisconsin as a LPC, LCSW, or LMFT, or independently licensed in another state and eligible to apply for a WI license by reciprocity immediately upon hire.
Excellent written and verbal communication skills.
Experience with public speaking, teaching, or providing psychoeducational programming.

Nice To Haves

Five (5) or more years of experience as a licensed mental health professional (if licensed as LPC) or possesses the equivalent necessary to provide clinical supervision toward state licensure for counselors in training.
Experience in providing mental health services in a higher education setting to culturally and diagnostically diverse college students.
Experience designing outreach programming, presentations, training, and/or workshops relevant to college students.
Two or more years of post-graduate clinical experience, with significant experience conducting brief therapy with emerging adults for a wide range of presenting concerns.
Experience with solution-focused (SFBT) and other brief treatment models is desired.
Experience conducting assessment and providing treatment for adults in one or more of the following areas: disordered eating, body image, expressive arts therapy, crisis management, and concerns related to neurodiversity.
Commitment to providing group counseling (psychoeducational/skills, support, and therapy groups).
Experience with crisis intervention and risk assessment.
Interest and/or experience in providing clinical supervision.
Experience with Electronic Health Records and computer applications used for telehealth services.

Responsibilities

Provide professional counseling services for UWL students, including individual, group, crisis, and occasional couples counseling.
Provide initial brief assessment (triage) and urgent care (crisis) coverage.
Select, administer, and interpret various psychological, educational, and/or vocational assessments and tests, as allowed by scope of practice and training.
Provide appropriate referral resources to students, faculty, and staff.
Engage in timely collaboration and consultation with various university departments and offices, as appropriate, to support and advocate for students.
Participate in the training and supervision of practicum students and interns.
Provide clinical supervision to counselors in training, when eligible to do so.
Maintain timely and accurate records of evaluation, treatment, consultation, and correspondence (case management).
Maintain and improve clinical competence through ongoing professional development activities and education, including reading of professional journals and books.
Attend and participate in local, state, regional and national professional conferences and continuing education workshops.
Maintain memberships in professional organizations.
Maintain appropriate licensure.
Develop and implement Counseling & Testing Center outreach services that address the needs of the general student population and campus community.
Provide consultation to the UWL community and the outside community when feasible.
Collaborate with campus wellness constituents in the creation and presentation of prevention/education programs and services for special populations.
Participate in in-service training for Counseling & Testing Center staff, as well as the campus community.
Facilitate campus staff development training sessions.
Perform other duties and projects assigned by the director.
Share responsibility for creating and maintaining an inclusive environment for all university students, faculty, staff, and visitors.
Share responsibility for creating a work environment that emphasizes integrity, respect, direct communication, and support among colleagues and staff.
Communicate with the director regarding absences, program ideas, concerns, projects, etc.
Serve on staff, student affairs, and university committees and/or task force groups as appropriate.
Organize, coordinate, develop, and implement CTC outreach functions, including management of presentation requests from the campus community, in a professional manner that presents CTC as a trusted campus partner and mental health resource.
Provide administrative supervision to a marketing specialist (when funding for such a position is available).
Administer CTC social media accounts, create and maintain written and electronic materials, and support mental health promotion activities.
Coordinate with other staff with related health promotion and psychoeducation responsibilities (such as the Director, Crisis Coordinator, web editors, group facilitators, and other campus partners) to ensure consistent and effective messaging.
Participate in administrative staff meetings and provide updates on coordination area.
Chair an internal committee related to the coordinator’s area (when active).
Assist with administrative and fiscal planning as needed.
Engage in and conduct applied research, needs assessment, and evaluation of counseling and outreach services.
Contribute to Counseling & Testing Center training/clinical staff seminars as presenter and consultant.