In Home Family Services Consultant

Boys Town•Council Bluffs, IA
•$21 - $24•Onsite

About The Position

The In-Home Family Services Specialist supports families in their homes to strengthen relationships, build parenting skills, and address challenges. The role aims to help families build skills for long-term success and keep families together. It includes providing practical guidance, connecting families with community resources, offering crisis intervention, collaborating with professionals, and developing and monitoring service plans. The position is full-time and based in Council Bluffs. The schedule includes early mornings, evenings, weekends, and on-call hours. The work takes place in varied indoor and outdoor environments, which may range from casual to highly stressful or potentially aggressive. Employees may encounter outside weather conditions, homes with substandard living conditions, and domestic pets. The role requires sufficient strength, agility, and endurance to perform during stressful physical, mental, and emotional situations without compromising health and well-being.

Requirements

  • Bachelor’s degree in human services or a related field.
  • One year of experience working with children and families.
  • Valid driver’s license and reliable transportation; mileage is reimbursed.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to work early mornings and on-call hours.
  • Sufficient strength, agility, and endurance to perform during stressful physical, mental, and emotional situations.

Nice To Haves

  • Bilingual skills.
  • Interest in certification as a Parenting Instructor, facilitating family decision-making meetings, or pursuing professional development and leadership pathways.

Responsibilities

  • Provide in-home support and teach practical skills to strengthen families.
  • Connect families with community resources, including schools, healthcare, and social services.
  • Offer crisis intervention and guidance when needed.
  • Build strong relationships with families.
  • Collaborate with professionals such as teachers, doctors, and social workers.
  • Develop service plans, monitor progress, and maintain accurate documentation.
  • Serve as a role model by demonstrating activities and behaviors that reflect the values and principles of the Boys Town mission.
  • Perform other duties as assigned by a supervisor to meet organizational needs.

Benefits

  • Reduced- or no-cost medical visits for services provided by a Boys Town provider at a Boys Town location.
  • Free mental health visits with in-network providers.
  • Generous 401(k) or Roth 401(k) match.
  • Tuition assistance and reimbursement.
  • Paid time off.
  • Flexible scheduling.
  • Parenting resources.
  • Professional development opportunities.
  • Low- or zero-dollar copays on certain maintenance drugs.
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