Impressions Specialist

Plastic Printers•Hastings, MN

1d•Onsite

About The Position

First impressions matter. At Plastic Printers, ours start with you. Impressions Specialist - Get paid to learn customer service, consulting, relationship building, sales, product expertise, and business communication from the ground up. Are you the person who can strike up a conversation with anyone? Do you genuinely enjoy helping people, solving problems, and making someone's day better? Do you want a career where you'll learn valuable business, customer service, consulting, and communication skills that can open doors for years to come? If so, keep reading. At Plastic Printers, we're looking for energetic, positive people who love connecting with others and want to grow professionally. No printing experience? No problem. We'll teach you our products, our industry, and our process. What we cannot teach is a genuine love for people. Think of yourself as the first connection. The first conversation. The first impression. When customers call, chat, or email us, you're often the first person they meet. You'll help them: Explore ideas Ask questions Find solutions Start projects Feel confident they're working with the right company. You won't need to know how every product is manufactured. You don't need years of industry experience. You simply need to be curious, eager to learn, and excited to help people. Many customer service jobs are about handling complaints. This role is about creating opportunities. Every day you'll: Talk with business owners, marketers, event planners, and professionals Learn about different industries and projects Help customers bring ideas to life Build relationships through phone, chat, and email Discover solutions that fit customer needs Gain confidence communicating with all kinds of people. You'll be learning skills that apply far beyond this role: Customer Service, Business Communication, Consulting, Relationship Building, Sales Fundamentals, Problem Solving, Project Coordination.

Requirements

Ability to work on-site in Hastings, Minnesota
Strong communication skills
Positive attitude
Desire to learn and grow
Interest in helping customers succeed

Nice To Haves

Customer service experience
Retail experience
Hospitality experience
Sales experience
Call center experience
Account management experience

Responsibilities

Speak with customers by phone, chat, and email
Guide customers through products and services
Gather project information and requirements
Assist with new orders and repeat orders
Help customers find the best solutions for their goals
Keep customer information organized and accurate
Help new customers get their first project started and assist existing customers with quick and easy reorders
Continuously learn about products, services, and customer needs
Expect lots of interaction and conversation throughout your day.