Director of First Impressions (Receptionist)

TITLESMART INC•Maple Grove, MN

2d•$18 - $22•Onsite

About The Position

TitleSmart is an organization of advocates, working together to create a world-class customized Title and Closing experience for our customers that reflects our values of positivity, caring, and responsiveness. We are a fast-growing, full-service title insurance company that is obsessed with the tiny details to make an exceptional customer experience. We were named one of Minneapolis/St. Paul Business Journal’s Best Places to Work in 2018 & 2019 as well as Star Tribune's Top 150 Workplaces for 2020 & 2021. We offer permanent employees many benefits such as generous time off, company paid acupuncture and cupping, corporate Life Time Fitness membership, paid sabbatical program with a $5,000 bonus, income protection, insurance (life, disability, medical, dental, and vision), and much more! We are looking for a professional and friendly receptionist to run the front desk! You will be the first impression for every customer that comes through the door or calls into the office. We’re looking for a highly organized individual who takes pride in delivering accurate work and can prioritize multiple tasks and duties throughout the day. Excellent communication skills are a must as you will work with multiple teams to respond to requests and provide miscellaneous office support, where needed, throughout the office and company. If you thrive in a fast-paced environment and have great attention to detail then this is the position for you! Position hours are Monday - Friday, 8am - 5pm.

Requirements

Proficient computer, software, and typing skills
Excellent grammar and spelling
Strong attention to detail and accuracy
Ability to work independently as well as with a team
High degree of professionalism
Socially intelligent and driven
1-3 years of professional office experience preferred
Constantly required to sit, use hands to handle or feel, talk and hear
Occasionally required to stoop, kneel, and crouch
Occasionally required to lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, and peripheral vision

Nice To Haves

Post-Secondary education preferred
Title or Real Estate experience is helpful but not required

Responsibilities

Greeting and assisting customers
Answering complex phone calls and routing them accurately with the highest degree of professionalism, customer service, and attention to detail
Opening new transaction files and complete processing duties to the culmination of a successful settlement closing
Providing miscellaneous office support where needed, and when applicable, throughout the company at all locations
Conduct office and marketing supply ordering
Responsible for keeping office neat and orderly
Participating in continuing education and progress in duties in order to be promoted into more advanced tasks and roles