Import Specialist, Customs Brokerage

Mallory Alexander International Logistics•Atlanta, GA

About The Position

The Import Specialist, Customs is responsible for preparing, reviewing, and submitting customs entries to U.S. Customs and Border Protection (CBP) and coordinating import clearance so shipments are cleared accurately, compliantly, and on time. The role works with customers, CBP, steamship lines, freight forwarders, CFS facilities, trucking companies, and internal teams to support the efficient movement and delivery of imported shipments. It also maintains shipment documentation in CargoWise One and handles related invoicing and freight-bill review processes.

Requirements

Five years of experience in customs brokerage, import operations, or international logistics.
Strong working knowledge of U.S. Customs regulations, import procedures, and HTS classification.
Strong proficiency in Microsoft Office, particularly Word and Excel.
Strong attention to detail and accuracy when preparing customs entries.
Excellent time-management and organizational skills, including the ability to manage multiple entries and deadlines.
Ability to research, identify, and resolve customs and documentation issues in a timely manner.
Strong customer-service and problem-solving skills.

Nice To Haves

Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field.
Proficiency in CargoWise One.

Responsibilities

Prepare and submit accurate, timely customs entries for imported shipments to U.S. Customs and Border Protection.
Review commercial invoices, packing lists, bills of lading, and supporting documentation for completeness, accuracy, and compliance with U.S. Customs requirements.
Determine or verify Harmonized Tariff Schedule (HTS) classifications and applicable duty rates.
Identify products subject to OGA/PGA requirements and ensure entries include appropriate data and documentation.
Research and resolve entry discrepancies, documentation issues, holds, exams, and other clearance-related exceptions.
Monitor entry status and follow up with CBP and other government agencies to facilitate timely clearance.
Communicate customs entry requirements, clearance status, OGA/PGA requirements, holds, and shipment irregularities to customers.
Maintain daily tracking reports for open, pending, and released shipments.
Track and trace imported shipments and coordinate with steamship lines, freight forwarders, and CFS facilities on cargo availability, arrival, and release status.
Issue delivery orders and arrange shipment pickup and delivery with trucking companies following customs release.
Maintain accurate and complete shipment and customs documentation in CargoWise One.
Prepare invoices and review or approve freight bills.
Provide timely shipment and customs-clearance updates to customers and internal teams.
Perform additional duties as assigned.