Customs Brokerage Support Specialist

DP World • Boston, MA

3d • Hybrid

About The Position

The Customs Brokerage Specialist works with and supports the customer entry writers. You will be on the front line working with customers, airlines, steamship lines, truckers and US Customs to ensure that customs entries are able to be cleared and delivered on time. This is a fast-paced environment and requires a strong sense of urgency, ability to manage tight deadlines, and excellent customer service skills.

Requirements

• 2+ years of experience in customs brokerage or related field.
• Familiarity with international trade and transportation processes.
• Good organizational skills
• Desire to learn
• Excellent customer service skills
• Excellent verbal and written communication skills
• Strong team player
• Self-Motivator
• Proficiency in Microsoft Office Suite
• Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

Nice To Haves

• CargoWise experience is a plus

Responsibilities

• Manage essential documentation and data for efficient customs clearance with CBP
• Build strong relationships by collaborating with international clients and logistics partners, providing timely information and support
• Manage Preadvice shared mailbox
• Coordinate with freight forwarders, importers, and vendors to obtain complete import documentation (commercial invoice, packing list, bill of lading, etc.)
• Shipment tracking
• File opening
• ISF filing
• Perform manifest queries to determine proper ETAs
• Delivery dispatching/follow up

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed